Kenmore / Sears Refrigerator ice dispenser not working: Common Causes & How to Fix

Repair Instructions:

The ice dispenser door is opened by a motor or solenoid to release ice. If this door is damaged, it may not open fully and prevent ice from dispensing. To check, inspect the dispenser door for any broken parts or issues. You'll likely need to remove the dispenser control panel or frame to get access to thoroughly inspect the door. If damage is found that impedes the door's motion, the component should be replaced.

How to Replace Kenmore / Sears Refrigerator Dispenser Door

1. Prepare the Work Area:

   • Empty the contents of the Kenmore / Sears refrigerator door if necessary.
   • Ensure the Kenmore / Sears refrigerator is unplugged to prevent any electrical accidents.
   • Lay down a protective covering on the floor to catch any dropped screws or parts.

2. Remove the Old Door:

   • Locate the mounting screws or pins that hold the dispenser door in place.
   • Using a screwdriver, carefully unscrew these mounting screws or release the pins to detach the door.
   • Gently pull the old door away from the Kenmore / Sears refrigerator, ensuring you don't damage any surrounding components.

3. Handle Electrical Connections (If Applicable):

   • If the dispenser door has electrical components such as lights or sensors, locate the wiring harness.
   • Disconnect the wiring harness by carefully releasing any locking mechanisms and gently pulling the connectors apart.
   • Secure the wiring away from the work area to prevent any damage during the replacement process.

4. Prepare the New Door:

   • Unpack the new dispenser door and ensure all parts are included and undamaged.
   • Double-check that the new door matches the specifications of the old one and that it is compatible with your Kenmore / Sears refrigerator model.

5. Attach the New Door:

   • Align the new door with the mounting holes or pins on the Kenmore / Sears refrigerator.
   • Carefully secure the new door in place by inserting and tightening the mounting screws or reattaching the pins.
   • Ensure the door is level and properly aligned to prevent any issues with closing or sealing.

6. Reconnect Electrical Components (If Applicable):

   • If the new dispenser door has electrical components, reconnect the wiring harness.
   • Match the connectors and secure them in place, ensuring they are properly locked to prevent any loose connections.

7. Test the Door Functionality:

   • Plug the Kenmore / Sears refrigerator back in and ensure the power is on.
   • Test the dispenser door to verify that it opens and closes smoothly without any obstructions.
   • Check for any potential leaks or misalignment issues that might affect the performance of the door.

8. Clean Up and Final Checks:

   • Dispose of any packaging material from the new door properly.
   • Clean the exterior of the Kenmore / Sears refrigerator to remove any fingerprints or dirt accumulated during the replacement process.
   • Double-check the area for any leftover screws or tools, ensuring everything is tidy and secure.

9. Final Verification:

   • Confirm that the dispenser door is functioning correctly and that there are no unusual noises or malfunctions.
   • Replenish the contents of the Kenmore / Sears refrigerator door, ensuring everything is properly organized and secured.

10. Maintenance Reminder:

    • Note down the date of the replacement for future reference and potential maintenance schedules.
    • Keep the manufacturer's manual handy for any troubleshooting or maintenance tips specific to your Kenmore / Sears refrigerator model.

Repair Instructions:

The dispenser control board controls the dispenser system's functions. If faulty, it could cut power to the whole dispenser. However, if just one dispenser part fails, test each component first before the board. A single bad part is more likely than board failure. But if the entire dispenser system stops working, suspect the control board. It may have stopped supplying power. Check it last after confirming individual parts like the display, keypad, switches, etc. still work. Full system failure points to the board being at fault versus a single component. Replace it if everything stops and parts test fine.

How to Replace Kenmore / Sears Refrigerator Dispenser Control Board

1. Safety Measures:

   • Begin by unplugging the Kenmore / Sears refrigerator to ensure your safety throughout the replacement process.
   • Remove all items from the dispenser area and clear any obstacles that may hinder access to the control board.

2. Locate the Dispenser Control Board:

   • Refer to the user manual or search online to pinpoint the exact location of the dispenser control board in your specific Kenmore / Sears refrigerator model.
   • Typically, it is positioned behind the touchpad or control panel of the dispenser.

3. Remove the Control Panel:

   • Using a suitable screwdriver, carefully detach the control panel from the Kenmore / Sears refrigerator's exterior.
   • Keep track of the screws and store them in a secure place to prevent misplacement.

4. Disconnect Wires and Remove the Old Control Board:

   • Identify the wires connected to the control board and take note of their positions.
   • Gently detach the wires by sliding off the connectors or using pliers, depending on the type of connection.
   • Remove the old dispenser control board from its housing by carefully pulling it out.

5. Install the New Dispenser Control Board:

   • Insert the new dispenser control board into the designated slot, ensuring a secure fit.
   • Reconnect the wires to the corresponding terminals by firmly pressing them into place.

6. Replace the Control Panel:

   • Reattach the control panel by aligning it with the appropriate slots and securely tightening the screws.
   • Confirm that the panel is properly secured and tightly in place.

7. Restore Power and Test:

   • Plug the Kenmore / Sears refrigerator back into the power source.
   • Test the dispenser to ensure the new control board is functioning correctly and effectively dispensing water or ice.

8. Clean Up:

   • Dispose of any packaging from the new dispenser control board and return the Kenmore / Sears refrigerator's contents to their original positions.
   • Wipe down the area to remove any dust or debris that may have accumulated during the replacement process.

9. Final Check:

   • Double-check all connections and ensure that the control panel is securely fastened.
   • Confirm that the Kenmore / Sears refrigerator dispenser is operating smoothly and that the new dispenser control board has resolved any previous issues.

Always refer to the specific user manual for your Kenmore / Sears refrigerator model and consider seeking professional assistance if you are uncertain about the replacement process.

Repair Instructions:

The dispenser switches provide power to the dispenser components. If a switch fails, the dispenser won't operate. To test the switches, use a multimeter to check each one for continuity. No continuity means the switch is defective. Go through and individually test the dispenser switches, like for crushed ice and cubed ice. If any switch shows no continuity when activated, it should be replaced. This allows voltage to flow properly through the switch to the dispenser parts again. Faulty switches that fail to pass power can disable the entire dispenser.

How to Replace Kenmore / Sears Refrigerator Dispenser Switch

1. Safety Precautions:

   • Begin by unplugging the Kenmore / Sears refrigerator to ensure your safety throughout the replacement process.
   • Clear the area around the dispenser and remove any items that might obstruct access to the dispenser switch.

2. Locate the Dispenser Switch:

   • Refer to the user manual or search online to identify the precise location of the dispenser switch in your specific Kenmore / Sears refrigerator model.
   • Typically, it is positioned behind the touchpad or control panel of the dispenser.

3. Remove the Control Panel:

   • Using a suitable screwdriver, carefully detach the control panel from the Kenmore / Sears refrigerator's exterior.
   • Keep track of the screws and store them in a secure place to prevent misplacement.

4. Disconnect Wires and Remove the Old Switch:

   • Identify the wires connected to the dispenser switch and take note of their positions.
   • Gently detach the wires by either sliding off the connectors or using pliers, depending on the type of connection.
   • Remove the old dispenser switch from its housing by carefully pulling it out.

5. Install the New Dispenser Switch:

   • Insert the new dispenser switch into the designated slot, ensuring a secure fit.
   • Reconnect the wires to the corresponding terminals by firmly pressing them into place.

6. Replace the Control Panel:

   • Reattach the control panel by aligning it with the appropriate slots and securely tightening the screws.
   • Confirm that the panel is properly secured and tightly in place.

7. Restore Power and Test:

   • Plug the Kenmore / Sears refrigerator back into the power source.
   • Test the dispenser to ensure the new switch is functioning correctly and effectively dispensing water or ice.

8. Clean Up:

   • Dispose of any packaging from the new dispenser switch and return the Kenmore / Sears refrigerator's contents to their original positions.
   • Wipe down the area to remove any dust or debris that may have accumulated during the replacement process.

9. Final Check:

   • Double-check all connections and ensure that the control panel is securely fastened.
   • Confirm that the Kenmore / Sears refrigerator dispenser is operating smoothly and that the new dispenser switch has resolved any previous issues.

Always refer to the specific user manual for your Kenmore / Sears refrigerator model and consider seeking professional assistance if you are uncertain about the replacement process.

Repair Instructions:

A door inside the ice bucket auger housing is opened and closed by the crushed/cubed ice solenoid. This directs ice cubes through or around the crushing blades. No "clunk" sound when toggling crushed versus cubed ice indicates a bad solenoid. Use a multimeter to check it for continuity, meaning a complete electrical pathway through the component. If the solenoid lacks continuity, it is defective and must be replaced. This allows the internal ice bucket door to open and close properly again to direct ice cubes through the blade mechanism for crushing or around it when whole cubes are desired.

How to Replace Kenmore / Sears Refrigerator Crushed/Cubed Ice Solenoid

1. Preparation and Safety Measures:

   • Unplug the Kenmore / Sears refrigerator to ensure safety during the replacement process.
   • Remove any ice or debris from the ice dispenser area to allow for easier access to the solenoid.

2. Locate the Solenoid:

   • Refer to the Kenmore / Sears refrigerator's user manual to identify the specific location of the crushed/cubed ice solenoid.
   • Typically, the solenoid is located behind the ice dispenser and can be accessed by removing the front panel or cover.

3. Remove the Front Panel or Cover:

   • Use the appropriate tools, such as a screwdriver, to carefully detach the front panel or cover of the ice dispenser.
   • Keep track of the screws and parts removed, ensuring they are safely set aside for reassembly.

4. Disconnect the Wiring:

   • Identify the wiring harness connected to the solenoid.
   • Gently disconnect the wiring harness by releasing any locking mechanisms and carefully pulling the connectors apart.

5. Remove the Defective Solenoid:

   • Locate the screws or fasteners that secure the solenoid in place.
   • Using the appropriate tools, unscrew and remove the solenoid from its position.

6. Prepare the Replacement Solenoid:

   • Ensure the replacement solenoid matches the specifications of the old one and is compatible with your Kenmore / Sears refrigerator model.
   • Check for any additional components that may need to be transferred from the old solenoid to the new one.

7. Install the New Solenoid:

   • Position the replacement solenoid in the designated spot, aligning it correctly with the mounting holes.
   • Secure the solenoid in place by tightening the screws or fasteners, ensuring it is firmly attached to the Kenmore / Sears refrigerator.

8. Reconnect the Wiring:

   • Reconnect the wiring harness to the new solenoid, ensuring the connectors are properly aligned and securely locked into place.
   • Check for any signs of damage or wear on the wiring and address any issues accordingly.

9. Reassemble the Front Panel or Cover:

   • Line up the front panel or cover with the corresponding slots or hinges on the Kenmore / Sears refrigerator.
   • Carefully reattach the front panel or cover using the screws or fasteners removed earlier.

10. Test the Solenoid Functionality:

    • Plug the Kenmore / Sears refrigerator back in and ensure the power is on.
    • Test the crushed/cubed ice function to verify that the new solenoid is operating correctly and that ice is dispensed as intended.

11. Final Check and Clean-Up:

    • Double-check all the connections and screws to ensure everything is properly secured and in place.
    • Clean the exterior of the ice dispenser area to remove any fingerprints or dirt that may have accumulated during the replacement process.

12. Safety Confirmation:

    • Verify that the ice dispenser is functioning smoothly and that there are no unusual noises or malfunctions.
    • Store the user manual in an accessible location for future reference or troubleshooting needs.

Repair Instructions:

Pressing the dispenser lever starts the auger motor spinning the auger blade. As the auger rotates, it pushes ice forward to the dispenser door and into the chute. If the auger is broken or disconnected from the motor, it can't move the ice for dispensing. Inspect the auger to see if it is damaged or detached from the motor drive. If the auger itself is cracked or worn out, replace it.

How to Replace Kenmore / Sears Refrigerator Ice Bucket Auger

1. Preparation and Safety Measures:

   • Unplug the Kenmore / Sears refrigerator to ensure safety during the replacement process.
   • Empty the contents of the ice bucket and remove it from the freezer to access the auger.
2. Locate the Ice Bucket Auger:
   • Consult the Kenmore / Sears refrigerator's user manual to identify the specific location of the ice bucket auger.
   • Typically, the auger is located at the bottom of the ice bucket assembly.
3. Separate the Ice Bucket Assembly:
   • Disassemble the ice bucket by removing any screws or fasteners that hold the assembly together.
   • Separate the components carefully to access the auger for replacement.
4. Remove the Old Auger:
   • Locate the screws or clips that secure the old auger in place within the ice bucket assembly.
   • Using the appropriate tools, unscrew or unclip the old auger and gently remove it from the assembly.
5. Prepare the Replacement Auger:
   • Ensure the replacement auger matches the specifications of the old one and is compatible with your Kenmore / Sears refrigerator model.
   • Check for any additional components that may need to be transferred from the old auger to the new one.
6. Install the New Auger:
   • Position the replacement auger in the designated spot within the ice bucket assembly, aligning it correctly with the mounting mechanism.
   • Secure the auger in place using the appropriate screws or clips to ensure it is firmly attached.
7. Reassemble the Ice Bucket:
   • Reassemble the ice bucket components, making sure the new auger is properly integrated into the assembly.
   • Check for any misalignments or issues during the reassembly process and address them accordingly.
8. Test the Ice Dispensing Functionality:
   • Plug the Kenmore / Sears refrigerator back in and ensure the power is on.
   • Test the ice dispenser to confirm that the new auger is functioning correctly and that ice can be dispensed without any issues.
9. Final Verification and Clean-Up:
   • Double-check all connections and ensure everything is properly secured and in place.
   • Clean the exterior of the ice bucket assembly and the surrounding area to remove any fingerprints or dirt that may have accumulated during the replacement process.
10. Safety Precautions:
    • Store the user manual in an accessible location for future reference or troubleshooting needs.
    • Regularly check and maintain the ice bucket and auger to prevent any future issues with ice dispensing

Repair Instructions:

The dispenser door motor opens and closes the dispenser door to minimize cold air loss. If defective, the door fails to open and prevents ice dispensing. First check if the motor receives power. If it does but won't run, the motor needs replacing. Use a multimeter to test continuity, meaning an unbroken electrical circuit through the component. No continuity confirms a bad motor. Replace it so the door can open fully again, allowing ice to dispense

How to Replace Kenmore / Sears Refrigerator Dispenser Door Motor:

1. Safety Precautions:

   • Start by disconnecting the Kenmore / Sears refrigerator from the power source to ensure your safety during the replacement process.

2. Locate the Dispenser Door Motor:

   • Identify the location of the dispenser door motor within your Kenmore / Sears refrigerator. It's typically situated behind the ice and water dispenser.

3. Gather Necessary Tools and Replacement Parts:

   • Ensure you have the required tools, including a screwdriver, and acquire a compatible replacement dispenser door motor.

4. Access the Dispenser Area:

   • Depending on your Kenmore / Sears refrigerator model, you may need to remove the front cover or access panel of the dispenser.

5. Disconnect Wiring:

   • Carefully disconnect the wiring or connectors attached to the old dispenser door motor. Take note of their positions for reconnection.

6. Remove the Old Motor:

   • Gently remove the old dispenser door motor from its mounting point. It may be held in place with screws or clips.

7. Prepare the New Dispenser Door Motor:

   • Unpack the replacement dispenser door motor and inspect it for any defects. Ensure it is clean and free from any packaging materials.

8. Install the New Motor:

   • Carefully position the new dispenser door motor in the same location as the old one, securing it using the original mounting method.

9. Attach Wiring or Connectors:

   • Reconnect the wiring or connectors to the new dispenser door motor, ensuring they are properly and securely attached.

10. Reassemble the Dispenser Cover or Panel:

    • If you removed the front cover or access panel of the dispenser, reassemble it in its original position.

11. Plug In and Test:

    • Reconnect the Kenmore / Sears refrigerator to the power source and test the operation of the new dispenser door motor. Ensure it opens and closes the dispenser door effectively.

12. Final Check:

    • Inspect the new dispenser door motor and its connections to ensure they are properly installed and functioning, ensuring that the dispenser operates smoothly and dispenses ice and water as intended. 

Repair Instructions:

The Kenmore / Sears refrigerator dispenser funnel guide is a vital component that channels the ice from the dispenser mechanism to the user's container, ensuring a smooth and direct flow. It acts as a pathway, guiding the ice cubes or crushed ice precisely into your glass or pitcher, minimizing spillage and ensuring you get the right amount of ice every time you use the dispenser. When the ice dispenser isn't working correctly, this funnel guide can be a contributing factor. If the funnel guide is damaged, blocked, or misaligned, it may impede the flow of ice or cause jams, preventing the ice from reaching your container.

How to Replace Kenmore / Sears Refrigerator Dispenser Funnel Guide

1. Access the Dispenser Area:

   • Locate the dispenser area on your Kenmore / Sears refrigerator and clear any items or obstructions that might hinder access to the funnel guide.

2. Identify the Funnel Guide:

   • Consult the user manual or search online to identify the specific location of the dispenser funnel guide in your Kenmore / Sears refrigerator model.

3. Remove the Old Funnel Guide:

   • Gently detach the old funnel guide from the dispenser area, taking care not to damage any surrounding components.
   • Depending on the model, this may involve unscrewing or unclipping the guide from its position.

4. Clean the Area:

   • Wipe down the dispenser area and surrounding components to remove any dust or residue that may have accumulated over time.

5. Install the New Funnel Guide:

   • Align the new funnel guide with the designated slots or connectors in the dispenser area.
   • Secure it in place by using the appropriate fastening method, such as screws or clips.

6. Test the Dispenser:

   • Run a test by dispensing water or ice to ensure that the new funnel guide is properly installed and allows for smooth and efficient dispensing.

7. Regular Maintenance:

   • Regularly clean the dispenser area and the funnel guide to prevent any buildup that could affect the dispenser's functionality.

Always refer to the specific user manual for your Kenmore / Sears refrigerator model and consider seeking professional assistance if you encounter difficulties during the replacement process.

Repair Instructions:

The dispenser actuator works with the dispenser switches to power on the auger motor and other parts. If this actuator is damaged, it may fail to trigger the switches correctly or at all. Check over the dispenser actuator for any broken components. If the actuator is found to be broken, replace it.

How to Replace Kenmore / Sears Refrigerator Dispenser Actuator

1. Safety Precautions:

   • Begin by unplugging the Kenmore / Sears refrigerator to ensure safety during the replacement process.
   • Remove any items from the dispenser area and clear the space around the actuator for easy access.

2. Locate the Dispenser Actuator:

   • Refer to the user manual or search online to pinpoint the precise location of the dispenser actuator in your specific Kenmore / Sears refrigerator model.
   • Typically, it is located behind the touchpad or control panel of the dispenser.

3. Remove the Touchpad or Control Panel:

   • Using a suitable screwdriver, carefully detach the touchpad or control panel from the dispenser's exterior.
   • Keep track of the screws and store them in a secure place to prevent misplacement.

4. Disconnect Wires and Remove the Old Actuator:

   • Identify the wires connected to the actuator and take note of their positions.
   • Gently detach the wires by either sliding off the connectors or using pliers, depending on the type of connection.
   • Remove the old dispenser actuator from its housing by carefully pulling it out.

5. Install the New Dispenser Actuator:

   • Insert the new dispenser actuator into the designated slot, ensuring a secure fit.
   • Reconnect the wires to the corresponding terminals by firmly pressing them into place.

6. Replace the Touchpad or Control Panel:

   • Reattach the touchpad or control panel by aligning it with the appropriate slots and securely tightening the screws.
   • Confirm that the panel is properly secured and tightly in place.

7. Restore Power and Test:

   • Plug the Kenmore / Sears refrigerator back into the power source.
   • Test the dispenser to ensure the actuator is functioning correctly and effectively dispensing water or ice.

8. Clean Up:

   • Dispose of any packaging from the new dispenser actuator and return the Kenmore / Sears refrigerator's contents to their original positions.
   • Wipe down the area to remove any dust or debris that may have accumulated during the replacement process.

9. Final Check:

   • Double-check all connections and ensure that the touchpad or control panel is securely fastened.
   • Confirm that the Kenmore / Sears refrigerator dispenser is operating smoothly and that the new dispenser actuator has resolved any previous issues.

Always refer to the specific user manual for your Kenmore / Sears refrigerator model and consider seeking professional assistance if you are uncertain about the replacement process.

Repair Instructions:

The ice bucket assembly has an auger motor that spins an auger blade to move ice out of the bucket and into the dispenser chute. If this motor is running but ice doesn't dispense, the bucket assembly may be damaged. Check the auger itself and its drive coupler for cracks or excessive wear. If either component is damaged, replace the entire ice bucket assembly. The auger needs to spin properly to push ice through the chute. Cracks or wear will prevent this, requiring a new bucket assembly for the auger mechanism to work correctly again and dispense ice once more.

How to Replace Kenmore / Sears Refrigerator Ice Bucket Assembly

1. Preparation:

   • Empty the contents of the ice bucket and ensure the Kenmore / Sears refrigerator is unplugged to prevent any electrical mishaps during the replacement process.
   • Place a protective covering on the floor to catch any dropped screws or parts.

2. Remove the Ice Bucket:

   • Open the Kenmore / Sears refrigerator door and locate the ice bucket assembly.
   • Slide the ice bucket out carefully, ensuring you don't damage any surrounding components or spill any remaining ice.

3. Inspect for Damage:

   • Examine the ice bucket for any cracks, leaks, or damage that may have led to its malfunction.
   • Check the assembly for any misalignments or issues that might impede its proper function.

4. Order the Correct Replacement Part:

   • Consult the Kenmore / Sears refrigerator's user manual to identify the specific model number and type of ice bucket assembly needed for replacement.
   • Order the correct part from a reputable supplier or the Kenmore / Sears refrigerator manufacturer.

5. Prepare the New Ice Bucket:

   • Unpack the new ice bucket assembly and ensure all components are included and undamaged.
   • Verify that the new assembly matches the specifications of the old one and is compatible with your Kenmore / Sears refrigerator model.

6. Install the New Ice Bucket:

   • Slide the new ice bucket assembly into the designated space within the Kenmore / Sears refrigerator.
   • Ensure the assembly is aligned correctly and fits securely into place without any obstructions.

7. Test the Ice Dispensing Function:

   • Plug the Kenmore / Sears refrigerator back in and ensure the power is on.
   • Test the ice dispenser to confirm that the new ice bucket assembly is functioning correctly and that ice can be dispensed without any issues.

8. Check for Proper Alignment:

   • Ensure the ice bucket assembly is aligned properly with the dispenser mechanism.
   • Verify that the assembly slides in and out smoothly and without any resistance.

9. Secure the Ice Bucket in Place:

   • Look for any locking mechanisms or screws that secure the ice bucket assembly in place.
   • If applicable, use the necessary tools to tighten or secure these elements to prevent any shifting or instability.

10. Clean the Surrounding Area:

    • Wipe down the area around the ice dispenser to remove any water or residue from the replacement process.
    • Clean the exterior of the Kenmore / Sears refrigerator to ensure a tidy and polished appearance.

11. Final Checks and Verification:

    • Double-check the ice bucket assembly to ensure it is fully operational and free of any leaks or malfunctions.
    • Store the user manual in an accessible location for future reference or troubleshooting needs.

Repair Instructions:

The auger motor spins an auger blade to push ice through the dispenser chute. If this motor burns out or fails, ice won't move to fall into the chute. To test, remove the ice bucket and try turning the auger by hand. If it spins freely, use a multimeter to check the motor for continuity, meaning an unbroken electrical pathway through it. No continuity or power to the motor but it still won't run indicates a bad auger motor. Replace it so the blade can turn again and move ice forward, allowing it to drop into the dispenser chute when called for.

How to Replace Kenmore / Sears Refrigerator Auger Motor

1. Preparation and Safety Measures:

   • Unplug the Kenmore / Sears refrigerator to ensure safety during the replacement process.
   • Empty the contents of the ice dispenser and remove the ice bin to access the auger motor.

2. Locate the Auger Motor:

   • Refer to the Kenmore / Sears refrigerator's user manual to identify the specific location of the auger motor.
   • Typically, the auger motor is positioned behind the ice bin or within the ice dispenser assembly.

3. Disconnect the Power Supply:

   • Identify the power supply connected to the auger motor and unplug it to prevent any electrical mishaps during the replacement.

4. Remove the Ice Bin:

   • Slide out or lift the ice bin carefully, ensuring you don't damage any surrounding components or spill any remaining ice.
   • Set the ice bin aside in a safe location.

5. Uninstall the Old Auger Motor:

   • Locate the screws or fasteners that secure the auger motor in place.
   • Using the appropriate tools, unscrew and remove the old auger motor from its position.

6. Prepare the Replacement Auger Motor:

   • Ensure the replacement auger motor matches the specifications of the old one and is compatible with your Kenmore / Sears refrigerator model.
   • Check for any additional components that may need to be transferred from the old motor to the new one.

7. Install the New Auger Motor:

   • Position the replacement auger motor in the designated spot, aligning it correctly with the mounting holes.
   • Secure the motor in place by tightening the screws or fasteners, ensuring it is firmly attached to the Kenmore / Sears refrigerator.

8. Reconnect the Power Supply:

   • Reconnect the power supply to the new auger motor, ensuring the connectors are properly aligned and securely plugged in.
   • Double-check for any signs of damage or wear on the power supply and address any issues accordingly.

9. Reassemble the Ice Bin:

   • Slide the ice bin back into its original position within the Kenmore / Sears refrigerator, ensuring it aligns correctly with the auger motor.
   • Test the ice dispenser to confirm that the auger motor is functioning correctly and that ice can be dispensed without any issues.

10. Final Verification and Clean-Up:

    • Double-check all connections and screws to ensure everything is properly secured and in place.
    • Clean the exterior of the ice dispenser area to remove any fingerprints or dirt that may have accumulated during the replacement process.

11. Safety Reminder:

    • Store the user manual in an accessible location for future reference or troubleshooting needs.
    • Regularly check and maintain the auger motor to prevent any future issues with ice dispensing.

Repair Instructions:

If only the Kenmore / Sears refrigerator's ice dispenser fails, first check the ice maker is working right and making ice. Often ice maker parts are not individually replaceable, requiring a full assembly swap. But before that, confirm the water inlet valve, supply line, and fan are good. Also ensure the freezer temperature is at least 10°F. If those items check out okay, and ice production seems fine, replacing the ice maker assembly is likely needed to fix a dispenser not releasing ice. A properly operating ice maker ruling out other common failures points to the dispenser mechanism as the culprit.

How to Replace Kenmore / Sears Refrigerator Ice Maker Assembly

1. Prepare the Kenmore / Sears Refrigerator:

   • Unplug the Kenmore / Sears refrigerator and locate the water shut-off valve to ensure a safe working environment during the replacement process.
   • Empty the contents of the freezer and remove any items obstructing access to the ice maker assembly.

2. Locate the Ice Maker Assembly:

   • Consult the user manual or search online to pinpoint the exact location of the ice maker assembly in your specific Kenmore / Sears refrigerator model.
   • Typically, it is found within the freezer compartment, attached to the freezer wall or ceiling.

3. Turn off the Water Supply:

   • Shut off the water supply to the Kenmore / Sears refrigerator to prevent any leaks or spills during the replacement process.

4. Remove the Old Ice Maker Assembly:

   • Use a screwdriver to detach any screws or fastenings securing the old ice maker assembly in place.
   • Disconnect any wiring harnesses and the water supply line, carefully noting their positions for the installation of the new assembly.

5. Install the New Ice Maker Assembly:

   • Connect the wiring harnesses and the water supply line to the corresponding terminals on the new ice maker assembly.
   • Secure the new assembly in place by fastening the appropriate screws or attachments.

6. Turn on the Water Supply and Test:

   • Turn the water supply back on and monitor the connections for any signs of leaks.
   • Run a test cycle to ensure that the new ice maker assembly is functioning correctly and producing ice.

7. Clean Up:

   • Dispose of any packaging from the new ice maker assembly and return the freezer's contents to their original positions.
   • Wipe down the area to remove any dust or debris that may have accumulated during the replacement process.

8. Regular Maintenance:

   • Maintain regular cleaning of the ice maker assembly and check for any issues that may affect its performance over time.

Always refer to the specific user manual for your Kenmore / Sears refrigerator model and consider seeking professional assistance if you encounter difficulties during the replacement process.

Repair Instructions:

A solenoid opens and closes the dispenser door flap to release ice. If this solenoid is faulty, the flap won't open to dispense ice. Use a multimeter to check the solenoid for continuity, meaning an unbroken electrical pathway through the component. Also confirm the actuator pin moves freely. If the solenoid lacks continuity or the actuator pin binds, replace the dispenser solenoid.

How to Replace Kenmore / Sears Refrigerator Dispenser Solenoid

1. Safety Precautions:

   • Unplug the Kenmore / Sears refrigerator to ensure no electrical accidents occur during the replacement process.
   • Empty the contents of the Kenmore / Sears refrigerator door if necessary to access the dispenser solenoid.

2. Locate the Dispenser Solenoid:

   • Refer to the Kenmore / Sears refrigerator's user manual to identify the specific location of the dispenser solenoid.
   • Typically, the solenoid can be found behind the dispenser control panel or within the dispenser assembly.

3. Remove the Dispenser Control Panel:

   • Use the appropriate tools, such as a screwdriver, to carefully detach the dispenser control panel from the Kenmore / Sears refrigerator door.
   • Set aside any screws or parts removed for reassembly.

4. Disconnect the Wiring:

   • Identify the wiring harness connected to the dispenser solenoid.
   • Gently disconnect the wiring harness by releasing any locking mechanisms and carefully pulling the connectors apart.

5. Uninstall the Old Solenoid:

   • Locate the mounting screws or fasteners that secure the solenoid in place.
   • Use the appropriate tools to unscrew and remove the old solenoid from its position.

6. Prepare the Replacement Solenoid:

   • Ensure the replacement solenoid matches the specifications of the old one and is compatible with your Kenmore / Sears refrigerator model.
   • Check for any additional components that may need to be transferred from the old solenoid to the new one.

7. Install the New Solenoid:

   • Position the replacement solenoid in the designated spot, aligning it correctly with the mounting holes.
   • Secure the solenoid in place by tightening the screws or fasteners, ensuring it is firmly attached to the Kenmore / Sears refrigerator.

8. Reconnect the Wiring:

   • Reconnect the wiring harness to the new solenoid, ensuring the connectors are properly aligned and securely locked into place.
   • Check for any signs of damage or wear on the wiring and address any issues accordingly.

9. Reassemble the Dispenser Control Panel:

   • Align the dispenser control panel with the corresponding slots or hinges on the Kenmore / Sears refrigerator door.
   • Carefully reattach the control panel using the screws or fasteners removed earlier.

10. Test the Dispenser Functionality:

    • Plug the Kenmore / Sears refrigerator back in and ensure the power is on.
    • Test the dispenser to confirm that the new solenoid is operating correctly and that the dispenser functions without any issues.

11. Final Checks and Clean-Up:

    • Double-check all connections and screws to ensure everything is properly secured and in place.
    • Clean the exterior of the dispenser and the surrounding area to remove any fingerprints or dirt that may have accumulated during the replacement process.

12. Safety Reminder:

    • Store the user manual in an accessible location for future reference or troubleshooting needs.
    • Regularly check and maintain the dispenser solenoid to prevent any future issues with the Kenmore / Sears refrigerator's dispensing system.

Repair Instructions:

The Kenmore / Sears refrigerator's water inlet valve controls water flow to the ice maker fill tube. If blocked, or its solenoid coils fail, or household water pressure is too low, the valve won't work right. It needs at least 20 PSI to function. Ensure water pressure reaching the valve meets that minimum. If it does, use a multimeter to check the valve for continuity, meaning an unbroken electrical circuit through it. No continuity means the valve is defective and needs replacing.

How to Replace Kenmore / Sears Refrigerator Water Inlet Valve

1. Turn Off the Water Supply:

   • Locate the main water supply line and shut off the water to the Kenmore / Sears refrigerator to prevent any leaks during the replacement process.

2. Unplug the Kenmore / Sears Refrigerator:

   • Safely unplug the Kenmore / Sears refrigerator from the power source to ensure your safety during the replacement.

3. Locate the Water Inlet Valve:

   • Refer to the user manual or search online for the precise location of the water inlet valve in your specific Kenmore / Sears refrigerator model.
   • Typically, it is located at the back of the Kenmore / Sears refrigerator, near the bottom.

4. Remove the Access Panel:

   • Use a screwdriver to remove the access panel covering the water inlet valve, providing clear access for replacement.
   • Keep track of the screws and store them in a secure place to prevent misplacement.

5. Disconnect Water Lines:

   • Identify the water lines connected to the inlet valve and take note of their positions for reconnection.
   • Gently detach the water lines by either sliding off the connectors or using pliers, depending on the connection type.

6. Remove the Old Water Inlet Valve:

   • Loosen the mounting screws or bolts holding the water inlet valve in place.
   • Carefully detach the old valve from the Kenmore / Sears refrigerator, ensuring no damage occurs to the surrounding components.

7. Install the New Water Inlet Valve:

   • Position the new water inlet valve in place and secure it by tightening the mounting screws or bolts.
   • Reconnect the water lines to the corresponding terminals by firmly pressing them into place.

8. Replace the Access Panel:

   • Reattach the access panel by aligning it with the designated slots and securely tightening the screws.
   • Ensure that the panel is properly secured and adequately sealed.

9. Turn On the Water Supply and Test:

   • Turn the water supply back on and check for any leaks around the newly installed water inlet valve.
   • Plug the Kenmore / Sears refrigerator back into the power source and test the water dispenser to confirm that the new valve is functioning correctly.

Always consult the specific user manual for your Kenmore / Sears refrigerator model and consider seeking professional assistance if you are uncertain about the replacement process.

Repair Instructions:

The ice bucket assembly has a dedicated auger motor that spins an auger blade to move ice from the bucket into the dispenser chute. If this motor is running but ice doesn't dispense, the bucket assembly could be damaged. Check the auger and its drive coupler for any cracks or excessive wear. If either component shows damage, replace the full ice bucket assembly.

How to Replace Kenmore / Sears Refrigerator Ice Bucket Assembly

1. Preparation:

   • Empty the contents of the ice bucket and ensure the Kenmore / Sears refrigerator is unplugged to prevent any electrical mishaps during the replacement process.
   • Place a protective covering on the floor to catch any dropped screws or parts.
2. Remove the Ice Bucket:
   • Open the Kenmore / Sears refrigerator door and locate the ice bucket assembly.
   • Slide the ice bucket out carefully, ensuring you don't damage any surrounding components or spill any remaining ice.
3. Inspect for Damage:
   • Examine the ice bucket for any cracks, leaks, or damage that may have led to its malfunction.
   • Check the assembly for any misalignments or issues that might impede its proper function.
4. Order the Correct Replacement Part:
   • Consult the Kenmore / Sears refrigerator's user manual to identify the specific model number and type of ice bucket assembly needed for replacement.
   • Order the correct part from a reputable supplier or the Kenmore / Sears refrigerator manufacturer.
5. Prepare the New Ice Bucket:
   • Unpack the new ice bucket assembly and ensure all components are included and undamaged.
   • Verify that the new assembly matches the specifications of the old one and is compatible with your Kenmore / Sears refrigerator model.
6. Install the New Ice Bucket:
   • Slide the new ice bucket assembly into the designated space within the Kenmore / Sears refrigerator.
   • Ensure the assembly is aligned correctly and fits securely into place without any obstructions.
7. Test the Ice Dispensing Function:
   • Plug the Kenmore / Sears refrigerator back in and ensure the power is on.
   • Test the ice dispenser to confirm that the new ice bucket assembly is functioning correctly and that ice can be dispensed without any issues.
8. Check for Proper Alignment:
   • Ensure the ice bucket assembly is aligned properly with the dispenser mechanism.
   • Verify that the assembly slides in and out smoothly and without any resistance.
9. Secure the Ice Bucket in Place:
   • Look for any locking mechanisms or screws that secure the ice bucket assembly in place.
   • If applicable, use the necessary tools to tighten or secure these elements to prevent any shifting or instability.
10. Clean the Surrounding Area:
    • Wipe down the area around the ice dispenser to remove any water or residue from the replacement process.
    • Clean the exterior of the Kenmore / Sears refrigerator to ensure a tidy and polished appearance.
11. Final Checks and Verification:
    • Double-check the ice bucket assembly to ensure it is fully operational and free of any leaks or malfunctions.
    • Store the user manual in an accessible location for future reference or troubleshooting needs.

Repair Instructions:

If ice gets stuck and jams the ice crusher blades, use warm water to melt and dislodge it. This will free up the blades again. Also inspect the crusher blades for any bending or damage. Bent or broken blades need to be replaced.

How to Replace Kenmore / Sears Refrigerator Ice Crusher Blade:

1. Safety Precautions:

   • Ensure the Kenmore / Sears refrigerator is unplugged or disconnected from the power source to guarantee your safety during the replacement process.

2. Locate the Ice Crusher Blade:

   • Identify the location of the ice crusher blade inside your Kenmore / Sears refrigerator's ice dispenser or ice bin.

3. Gather Necessary Tools and Replacement Parts:

   • Ensure you have the required tools, such as a screwdriver or socket wrench, and acquire a compatible replacement ice crusher blade.

4. Access the Ice Crusher Assembly:

   • Depending on your Kenmore / Sears refrigerator model, you may need to remove the ice bin or access panel to reach the ice crusher blade.

5. Remove the Ice Bin (if applicable):

   • If your Kenmore / Sears refrigerator has an ice bin, detach it from the dispenser and empty any remaining ice.

6. Disconnect the Old Ice Crusher Blade:

   • Carefully disconnect the old ice crusher blade from its mounting, typically held in place by screws or clips.

7. Remove the Old Blade:

   • Gently remove the old ice crusher blade from the assembly, taking care not to damage other components.

8. Prepare the New Ice Crusher Blade:

   • Unpack the replacement ice crusher blade and ensure it is clean and free from any packaging materials.

9. Install the New Ice Crusher Blade:

   • Carefully position the new ice crusher blade in the same location as the old one, securing it in place using the original mounting method.

10. Reassemble the Ice Bin (if removed):

    • If you removed the ice bin, reattach it to the dispenser.

11. Plug In and Test:

    • Reconnect the Kenmore / Sears refrigerator to the power source and test the ice crusher blade's operation. Ensure it effectively crushes ice and dispenses it through the dispenser.

12. Final Check:

    • Inspect the new ice crusher blade and its connections to ensure they are properly installed and functioning, allowing your Kenmore / Sears refrigerator to crush ice effectively.

Repair Instructions:

The Kenmore / Sears refrigerator control board, often referred to as the motherboard of the appliance, is a central electronic component that oversees and manages the various functions and operations of the Kenmore / Sears refrigerator. It processes inputs from sensors, switches, and user controls, then sends appropriate commands to different parts of the Kenmore / Sears refrigerator to ensure they work in harmony. When the ice dispenser isn't working, the control board could be at the heart of the issue. If the board fails or malfunctions, it might not send the necessary signals to activate the ice dispensing mechanism, even if all other components are in working order.

How to Replace a Kenmore / Sears Refrigerator Control Board

1. Unplug the Kenmore / Sears Refrigerator. Unplug the Kenmore / Sears refrigerator from the electrical outlet to ensure your safety while working on the appliance.
2. Locate the Control Board. Identify the current control board, typically located in the Kenmore / Sears refrigerator's control panel, which is often located on the front of the appliance, near the top or inside the Kenmore / Sears refrigerator section.
3. Document Wiring Connections. Take photographs or make a detailed note of the wiring connections on the old control board for correctly reconnecting the wires to the new control board.
4. Disconnect Wiring. Gently disconnect the wires and connectors from the old control board.
5. Remove the Old Control Board. You may need to remove screws, clips, or retaining brackets securing the old control board. Carefully remove these components to access the control board.
6. Install the New Control Board. Position the new control board in the same location as the old one and secure it with screws, clips, or brackets.
7. Reconnect Wiring. Reattach the wires and connectors to the corresponding terminals on the new control board.
8. Plug in the Kenmore / Sears Refrigerator. Allow the Kenmore / Sears refrigerator to run for a while. Test the control board's functionality by adjusting temperature settings, ensuring that it properly regulates the Kenmore / Sears refrigerator's temperature and features like defrost cycles.

Repair Instructions:

The main control board controls most Kenmore / Sears refrigerator functions including the dispenser system. If it fails, power to the whole dispenser could be lost. However, if just one dispenser part malfunctions, check each individual component first before testing the board. A single failed part is more probable than full board failure. But if the entire dispenser system is inoperable, suspect the main control board. It likely stopped supplying power. Only check the board after confirming the keypad, display, switches, etc. still work.

How to Replace Kenmore / Sears Refrigerator Main Control Board

1. Safety Measures:

   • Start by unplugging the Kenmore / Sears refrigerator to avoid any electrical mishaps during the replacement process.
   • Remove all items from the Kenmore / Sears refrigerator and clear any obstacles that may impede access to the control board.

2. Locate the Control Board:

   • Refer to the user manual or search online for the precise location of the main control board in your specific Kenmore / Sears refrigerator model.
   • Typically, the control board is positioned behind the control panel or at the back of the Kenmore / Sears refrigerator.

3. Remove the Control Panel:

   • Using an appropriate screwdriver, carefully detach the control panel from the Kenmore / Sears refrigerator's exterior.
   • Ensure to keep track of the screws and store them in a secure place to prevent misplacement.

4. Disconnect Wires and Remove the Old Control Board:

   • Identify the wires connected to the control board and note their positions.
   • Gently disconnect the wires by sliding off the connectors or using pliers, depending on the type of connection.
   • Remove the old main control board from its housing by carefully pulling it out.

5. Install the New Control Board:

   • Place the new control board into the designated slot, ensuring a snug and secure fit.
   • Reconnect the wires to the corresponding terminals by firmly pressing them into place.

6. Replace the Control Panel:

   • Reattach the control panel by aligning it with the appropriate slots and securely tightening the screws.
   • Confirm that the panel is properly secured and tightly in place.

7. Restore Power and Test:

   • Plug the Kenmore / Sears refrigerator back into the power source.
   • Set the Kenmore / Sears refrigerator to the recommended settings and monitor its performance over the next few hours.
   • Ensure that the control board is effectively managing the Kenmore / Sears refrigerator's functions and that it is operating as expected.

8. Clean Up:

   • Dispose of any packaging from the new control board and return the Kenmore / Sears refrigerator's contents to their original positions.
   • Wipe down the area to eliminate any dust or debris that may have accumulated during the replacement process.

9. Final Check:

   • Double-check all connections and ensure that the control panel is securely fastened.
   • Confirm that the Kenmore / Sears refrigerator is functioning smoothly and that the new main control board has resolved any previous issues.

Always refer to the specific user manual for your Kenmore / Sears refrigerator model and consider seeking professional assistance if you are uncertain about the replacement process.

Repair Instructions:

Ice getting stuck in the dispenser chute can jam it up. This blocks ice from exiting into your cup or container when dispensing. Check the chute for a buildup of cubes that are clogging it. Remove any ice chunks or pieces that have lodged in the dispenser passageway.

Repair Instructions:

The ice bucket can jam up if ice freezes and blocks the auger. This is often from infrequent use, temperature changes, or power loss. To fix it, take out the ice container and thaw it to loosen the frozen ice. Empty out the bucket when the ice is loose. Clean the container, dry it, and replace it. Allow new ice to form. The ice maker should then dispense properly again. Frequent use helps prevent ice freezing around the auger. But if it does happen, removing jammed ice clears the blockage so the auger can turn to move ice through the dispenser chute once more.