Kenmore / Sears Refrigerator Defrost Heater, Icing Kit, Fountain Heater

• Too warm
• Frost buildup
• Fridge too warm
• Freezer not defrosting

I unplugged the fridge and took all the food and shelving out of the freezer and then proceeded to take off the bottom sliding drawer rack on both sides off (4 Phillips head screws). Then took off the light bulb cover and then the light bulb. Then the back wall that covers the coils and tubes that the refrigerant runs through ( 2 screws with hex head). After sliding out the back wall I could see that the entire coil area was frosted and iced up. I took a blow dryer and melted all of it over... Read more

• Freezer too cold
• Fridge too cold
• Too warm
• Freezer section too warm

Yes, a 49-yr old woman fixed this fridge all by herself! AppliancePartsPros was very helpful in the diagnosis of the problem, which I determined to likely be the result of defrost failure. There was a large amount of ice and frost coating the back of the freezer despite the inside temp being 42 degrees. My husband thought I was crazy to think it was a problem with ice when the temperature was warm, but I told him to trust me and I would attempt the repair. He just wanted to throw the old one... Read more

I chose to replace both parts so I wouldn't have to go back into the freezer. I used only a screw driver, pliers and the gas lighter to heat the wire connector sleeves. I watched the available do it yourself videos and was done in less than 30 minutes. It has worked perfectly since. No more Ice build up in the freezer. I had no trouble finding the exact parts I needed on your website. Read more

Got the six year old refrigerator from my daughter because of it freezing up but was in good ( Stainless Steel) shape to replace our 21 year old Kitchen Aid. The thermistor had been replaced as a cheap first step but didn't correct the problem as it totally froze over within five days. I decided to tear down again and check the defrost heater element which was found to have an open circuit and hence the replacement part. Thanks to AAP, I ordered the part at the weekend, was shipped on Monday... Read more

Replaced defrost heater, temperature and defrost limiter thermostat. After taking the cover off the air chiller I found the coils frozen solid and defrosted it with a hair dryer. Once defrosted I remover the heater coil to test it it was fine, then I could see the defrost limiter was broken and as I put the unit back together I broke the heater tube (it is glass) so I ordered all the parts that might be defective and replaced them for less than the charge of having some one come to check it out. Read more

Having never fixed a fridge before, I did a little research. The unit was not old & the cooling system was operating. Observing the frozen ice inside, I diagnosed it as the heat rod and/or it's thermostat as bad. I contacted ApplianceParts Pros, who assisted in confirming my theory. IMPORTANT NOTE: the sales advisor Joyce was truly an intelligent, knowledgable professional, NOT some "burger-order taker" usually encountered. This alone speaks VOLUMES. Subsequently, the parts arrived... Read more

• Freezer not defrosting
• Freezer section too warm

We saw that the ice cream in the freezer was soft and the main refrigerator section was not cold enough. Called for repair but soonest appointment was a full week away. So I spent the next few hours online learning how to diagnose and repair refrigerators. When I opened up the back of freezer compartment to access the evaporator coils, I found ice and frost totally blocking the cold air flow. Turns out the bottom one of the two heater bulbs (quartz heater bulbs) was bad, so both heater bulbs... Read more

Tried to put refrigerator in defrost mode and defrost would not initiate. Checked the bi-metal and heater, both tested good. Replaced the ADC board and refrigerator went in to defrost. problem solved. Read more

REPLACED DEFROSTER, CONDENSER FAN MOTOR AND DEFROST THERMOSTAT. Read more

I replaced it with the Mfg. parts bought from AppliancePartsPros.com. The job went very smoothly, I received the parts a day and one-half after ordering them from your website. I am an HVAC contractor and was so pleased with your service that I'll use you again and again. Read more

• Frost buildup
• Doesn't shut off

I have had the unfortunate problem of fixing this previously, so knew what to order. I ordered the defrost sensor and heater... and replaced both. Honestly, all I needed was the sensor I did and ohm test and got 0 on it... meaning it was bad, but just in case I replaced the heater. The fridge works great now, but I would suggest if this is your first time with this issue, remove the panel, unplug both sensors from the fridge, and do and ohm test while they are still in the fridge... and then... Read more

After reviewing a number of testimonials and your videos from your APP.com site I determined my most likely problem was either the defrost heater, thermostat, timer or possibly all three. The real challenge now began. Getting to the specific parts with my specific model number was a real challenge. It was not as easy as removing the light guard and 5 screws since my model had two Track Cant Shelf vertical rails restricting the removal of the back panel. Also, these rails could not be removed... Read more

Fridge keept building up ice in defrost drain drain in freezer. Once the drain pan filled with ice it drips into fridge compartment. After taking things apart three times to thaw it out, decided to replace defrost components - heater and temperature switch. In addition to new parts, also added a 12 gauge copper wire hook that hangs from defrost heater into the defrost drain. After this, the defrost cycle is running as expected, but will not know if the issue is corrected until a year or so... Read more

First replaced defrost timer. Iced up again after 2 weeks. Then replace the defrost heater. So far so good. Read more

Replaced heater and defrost timer. All parts fixed perfectly with no modifications. I recevied my parts in 2 days!! Great service, great prices. I will return to your site when i need parts and advice again. Thank you!! Read more

• Freezer not defrosting

After we moved into our new home, we realized that the freezer was very cold and the fins were frosting over, and the refrigerator wasn't cold. We had to take it apart and manually defrost it about once every 8 to 10 days. After research online, we found Appliance Parts Pros videos, which clearly explained how to fix it ourselves, a savings of at least $1,000 or more, since a new one of this size would have been in the arena of $1,200 to $2000. We ordered the three most likely parts to be bad,... Read more