Kenmore / Sears Washer Parts

Ordered the valve body from Appliance Parts Pro. It was very easy to find the part on their website. Ordering was simple. The part actually got here the next day. I received an email about 2 hours after I received the part that contained the tracking number. That is what is known as quick and reliable service. Part was a little hard to replace since I have big hands. There are 2 metal screws that hold the valve body to the washer that are in a small confined area. Unless you want to dismantle... Read more

I replaced the gasket. Removing the old one was not easy. I used a razor knife to cut out most of it. And then I used rubbing alcohol to soften the remaining glue and scrapped it out with a small blade screwdriver Read more

• No hot or cold water
• Will not stop filling with water
• Will not fill with water

I watched the video on the appliancepartspros website and ordered it. I was able to put it in w/o issue just like a pro. The video was so helpful and their troubleshooting guide gave me great confidence in identifying the problem ! Thanks ! My first stop in the future for appliance information and parts ! Read more

I ordered the new hinge and the cap they said would be needed, took the door apart and installed new hinge. Only problem, wish they told me I needed 4 of the caps, for one hinge and each cap was 11.95 x 4...pretty spendy. Fortunately I was able to reuse 3 of my worn ones for now. Read more

• Leaking

In reality, this turned into a full-on rebuild project - with several parts orders, not just a simple repair. But I have to give credit: The parts listings with pictures on the AppliancePartsPros web site were really useful in figuring out what was going on inside the machine, and what parts I would need. Also: The repair videos were critical for me to be able to ensure I was reassembling everything correctly. Shout out to Simon, who was featured in several of the repair videos. His "gorgeous... Read more

• No hot or cold water
• Will not stop filling with water

I unplugged the machine. I removed the two fill hoses. I removed the top of the washer case by removing 3 tamper proof screws from the back ( I used my set of "star" head drivers), sliding the top back 1 inch and lifting the top off. I marked the 4 wires with 1 thru 4 stripes with a marker for ID, then pulled the 4 wires off the landing terminals. I removed the mounting screw and lifted the valve up as far as the hose permitted to get a better grip on the valve and hose. I removed the... Read more

I ordered what I thought were the necessary parts from appliancepartspro.com as my washing machine wouldn't spin. I should have watched there videos before I began as I took the whole cabinet off and everything and after receiving the parts and watching their video realized I didn't need to do so, at that point in time. When I put the pieces back together I found that the tub was really stuck, it would move but for the most part it was hard to move and creating a horrible noise. I knew I... Read more

Replaced the cold water valve unit (has 4 ports and 1 inlet) which is very straight forward; requires : 1 phillips screwdriver ~#2 1 needlenose plier, medium size 1 channel lock plier, medium size 1 marker pen 1 - cold water valve assembly # AP4445613 1 - hot water valve assembly #AP4441935 1 - water level pressure switch #AP4440713 an old towel or two for absorbing small amounts of water a cellphone / camera for making sure you have the... Read more

I originally called a local repair company. After waiting a week they told me they were unable to get the part and that it was back ordered!! I asked them to give me the part numbers...at which point he said..."you won't find them"! I went on line, found the parts with AppliancePartsPros, talked live chat to make sure I could get them and had them the next day!!! I then had the previous company come and install...for free!!!!! Thank you. What a find for appliance parts!!! Read more

I took it apart and found the drain pump motor had come apart. I found appliancepartspros.com and read the reviews for this company. Customers were very satisfied with the parts and service. I ordered the parts (at a savings of over 30% from my local appliance store) and had them in 2 days (YES TWO DAYS). Totally excellent service. Put the washer back together and it works like new. The repair was very easy to do myself and saved me well over $100. I recommend your company to every do it... Read more

Installed new Water Inlet Valve. Read more

Just like the one's I have worked on for 30 years for Whirlpool. Read more

• Won't start

I replaced the lid switch using the parts I purchased from applianceparts.com. The control panel had to be removed first and then the cabinet. Read more

Removed the screws, lifted the old lid out of the hinges. Replaced the hinges, set new lid in the hinges and replaced screws. Read more

Replaced pump. All components are accessible from the front of the machine. You have to remove two screws in the back that hold on the top cover, then slide the cover back. This will allow access to the screws that hold on the control panel. Remove the control panel (unplug cable), then remove the spring/wire that holds on the door bellows to the front panel (removing and installing that is the most difficult part of the job) and carefully remove the bellows from the front panel. Then remove... Read more

Used the parts and youtube video from your company. Read more