Roper Parts

My discharge would not empty after a wash cycle and I always had gross gray water left in the bottom approx 3" deep? After doing the obvious things of checking the simp for garbage, and checking that the discharge hose wasn't blocked, I removed my discharge pump ( not too hard to do) and tested. My pump which did run and turn the impeller. However, the pump evidently had weakened with time and weakened and could no longer pump the waste water up hill to the "T" connection under the sink. A... Read more

• Spins slowly
• Pumps but will not spin
• Burning smell

A couple of years ago, I had an issue with my Whirlpool washer which is every bit of 18 years old. I checked the internet for what might be wrong and stumbled across some how to videos on how to fix it. So, the other day, when my washer quit spinning the first thing I did is go to the internet again to see if I would be able to fix again. Thank you, Appliance Part pro.com, for your very helpful website with the very informative video's on how to replace parts! After I watched a... Read more

• No heat or not enough heat
• Takes too long to dry

I used Fixya as an initial source describing my problem. I got two responses which were very helpful. One that the "coils" were probably the problem. Two, that the problem could be the thermostat or a thermistor in the dryer. I verified that AC was coming from the timing control, that both the two terminal and three terminal coils,the igniter and shut off thermostat all had continuity. I then applied AC directly to the coils: the two terminal coil ""clanked" and I interpreted that as the coil... Read more

• Touchpad does not respond
• Ice maker not making ice

Located the Whirlpool crisper pan on AppliancePartsPros.com on Monday morning and received the crisper pan on Tuesday afternoon. Doesn't get any better than than!! I will be repeat business in the future!! Read more

I used the Appliance Parts Pros d.i.y. video to get some oversight on the repair; ordered the parts (heating element, Hi-Limit T-stat and Dryer Thermal Cut-Off kit). I unplugged the electric; disconnected the exhaust duct; moved the clothes dryer so that I could remove the back sheet metal panel. The electrical connection at the heater "Stacon" terminal was corroded and broken - an open circuit. This had happen about 10 years before and I was familiar with this problem. After removing the... Read more

I have a Jennair jjw9630cas double wall oven, and after a few years I noticed that the light would not go out, first in the bottom oven, and then in the top oven. After doing some research I discovered this was not uncommon, and the fix usually involved replacing the hinges and/or the hinge receptacles. It didn't look like a difficult fix so I ordered four new hinges and four new receptacles, which arrived quickly. I found a video on YouTube that showed how to replace the hinges and it... Read more

This was my first attempt, ever, to repair a washing machine. After some internet research on the problems, I was able to determine that the shaft seal on the gearcase probably was leaking water into the gearcase with each use. No water was ever found on the floor, but when I turned the washer over to inspect the gearcase, I found a black, oily residue on the outside of it along with the same residue on the pulleys, the belt and the motor. I ordered a new gearcase, shift actuator, splutch... Read more

Replaced suspension springs/rods and all associated bushings in the kit. Read more

• Leaks water
• Leaking
• Will not drain
• Fills and drains at the same time

With much trepidation, I Googled leaking washing machines and deduced that our problem was likely (but not certain) that we needed to replace the direct drive washer pump. After viewing the AppliancePartsPros video, I decided that ordering the $30 part was worth the risk (vs a $120 plus service call). The pump arrived w/in 2 days and my wife and I experienced an enjoyable bonding experience installing it :). But it's now working great and there is no leak. ... Kudos to AppliancePartsPros for a... Read more

I watched videos on the disassembly of my dryer model, and got the model number hiding on the upper dryer door jamb. After calling AppliancePartsPros.com for help, then ordered parts with the help of APP. It took almost a full day to disassemble the dryer I have, as it is a little more complicated than some models, and I went very slowly on purpose to not lose screws, or break plastic parts. Getting the wiring harness apart was the hardest thing to do, as the screwdriver shown in the video... Read more

• Will not tumble
• Noisy
• Shuts off too soon

My 12 year old Kenmore dryer problem started about 3 years ago with the motor just stopping. My thing was: I would turn it off and turn the drum by hand about halfway around and it would work again. Last month, my wife said it stopped again and its making a loud noise, but when I did "my thing" it still made a loud squealing noise (like I was killing a mouse). I made time to work on it the next day, I took it apart, using the video instructions from AppliancePartsPros, I removed the top,... Read more

• Won't start
• Element will not heat

The fix was to replace the infinite control switch on my Whirlpool range. A simple task. Read more

I had previously replaced the pump about 1 year ago. That was not the problem. Still leaked the same way - intermittently, but always in the center of the washer onto the floor. None of the hoses were leaking - no evidence of corrosion or water mineral residue at any of the hose fittings. So, it must have been something else. I studied the parts diagram for the washer tub assembly and concluded the source of the leak almost had to be the outer tub's Centerpost Gasket. It was really the... Read more

• Not dispensing water

Our Kenmore (Whirlpool) refrigerator's ice maker had stopped making ice. I searched YouTube and found a repair videos for this exact problem, finding one with a similar refrigerator and the identical ice maker. I learned that the Water Inlet Valve had likely gone bad and would need to be replaced. In the video the tech pointed out the small rubber tube inside the freezer that comes down from the ceiling of the refrigerator into the ice maker. This tube feeds it the water to make ice with and... Read more

• Marks left on clothes

Our 19 year old Whirlpool dryer quit heating. After checking the thermal fuse, I found the ignitor electrically open. I bought an ignitor at a local store as there was a national holiday the next day and I did not want the dryer inoperative waiting several days for shipping. I can say AppliancePartsPros is MUCH cheaper for the identical Whirlpool genuine part. While changing the ignitor, I noticed there was an excessive amount of lint in the dryer, which was caused by worn drum seals. I ordered... Read more

The part is so new no video so I went onto a similar part and watched video that got me about 80%. Then, called and customer service sent me a service Manual but this still was not specific so I broke the old to get it out and in the process figured out how to do it correctly. So I installed the last bit of it which was the bezel through the machine top by myself correctly. So you take the old one out by pushing out to the right from the bottom side using a screw driver for leverage. It will... Read more