Roper Parts

• Won't start

Ordered a new thermal fuse from your website last week and installed it three days ago. This is the second fuse in one year that needed to be replaced. The dishwasher was purchased new in 2012. Relatively easy to replace. Your website had a you tube video that showed how to replace it. Power came back on the control panel, but the start button (not a button, but a touch screen) would not work. This is the second time in two years that the control panel had to be replaced because the start... Read more

• Will not drain
• Won't start
• Will not fill with water
• Lid or door will not open

My son was doing his laundry, only to announce that the washer wouldn't rinse, spin or drain. I looked on line at new washers and was staggered to see how much they cost, our Whirlpool is 20 years old! Then I looked on Craig's list to see about getting a used washer, but when I found something that looked good, and looked up how it performed, most of them had terrible reviews. So, I looked at a video that told about the 5 most common things to go wrong and figured out it was a broken lid... Read more

• Element will not heat

Personally I have experience working with electricity and knowing if I bought the part required this would be an easy fix. I got my model number and contacted Appliance Parts Pros and placed my order for the new elements, terminal blocks, and for appearance purposes 4 new Drip Pans. Excellent service and quick shipping. I ordered my parts on Sunday and received them on Tuesday. This was a simple repair that only required a screwdriver to remove the old terminal block from the range hood, wire... Read more

• Little to no heat when baking
• Oven not heating evenly
• Oven is too hot
• Won't start

Took out old element,got part number and look for the cheapest price online, Appliance Parts Pro could not be beat... order part be number, easy to match, came in fast and put in element, only needed a 5/16 nutdriver to take it out and put it in,unpluged wires and bent just a little to keep one on left and one right from getting mixed up and pluged up new element and ran in the 2 screws,easy job, dont get no easier.. Thanks again Appliance Parts Pro Read more

• Shakes and moves
• Noisy
• Pumps but will not spin

Replaced washer drive block and Cam. I called around and finally settled on Appliance Parts Pros because they helped diagnose the problem, told me what parts to replace and had videos to show me how to do it. In completing the repair I had to remove quite a few pieces of hardware in order to get at the part I was to replace. The videos helped but there is a learning curve while you familiarize yourself with the parts and figure out how the remove them. Eventually I got to a large nut that,... Read more

After looking up the model number of my washing machine on AppliancePartsPros.com I ordered the suspension rod kit, two sets of tub centering springs (one spring per corner), a Ring-Tub (mine was breaking apart due to banging around) and a spare suspension bearing kit in case I need it later. I spoke to a very helpful customer service rep on the phone just before placing my order. They have customer service representatives answering the phone late at night. I was surprised. All of my parts were... Read more

• Noisy

Using appliancepartspros.com site took washer apart to diagnose bad clutch. The clutch was bad but once inside I noticed grease everywhere and after a quick online chat with rep. determined gear case was leaking and needed replacement. Replaced clutch & gear case. Followed video tutorial and took a little more than 30 minutes start to finish for me - I have no experience. The most difficult part for me was actually just getting the retainer ring (little wire) to secure clutch in place-took... Read more

First went through the troubleshooting guide on the website and read the various stories and watched the repair videos for replacing the springs and suspension pads. Then before ordering any parts disassembled the machine only to the point of removing the cabinet to see if there were any obvious issues. The springs appeared OK but I couldn't tell of they were fatigued or not and all were in place but the tub suspension pads were definitely worn out. I then put the machine back together and went... Read more

• Oven not heating evenly
• Little to no heat when baking
• Element will not heat

I googled the model number of the oven and came across AppliancePartsPros.com The coil along with replacing video was right at hand. I ordered the part, got it three days later (standard shipping) and installed it. To sum it up, it was a five minute job. Read more

• Exhaust fan not working

Replacing this filter was very easy: two screws hold in the grill cover at the top of the microwave, and then the filter just slides in and out of its holder. There was quite a bit of grease in the area, probably pulled there by the vent from the stove top. I cleaned the grease up and also hand-washed the wire-mesh filter on the bottom of the microwave with soap and warm water. Airflow when running the vent is now noticeably better. Read more

I WENT ON-LINE & FOUND APPLIANCE STORE,THEY HAD MY PARTS, I ORDERED, THEY WERE SHIPPED IMMEDIATELY,WITHIN UNDER TWO DAYS.THIS WAS EXACTLY WHAT THEY SAID THEY WOULD DO.ALSO THE REPAIR VIDEO SHOWED ME HOW TO RUN THE BELT ON THE TENSIONER,I WAS AMAZED AT HOW SIMPLE & QUICK EVERYTHING WENT BACK TOGETHER.THANKS APPLIANCE STORE FOR BEING THEIR TO HELP ME GET MY GRANDSON"S DRYER BACK WORKING,I GIVE YOUR SITE A < A+ >. Read more

• Marks left on clothes

Our 19 year old Whirlpool dryer quit heating. After checking the thermal fuse, I found the ignitor electrically open. I bought an ignitor at a local store as there was a national holiday the next day and I did not want the dryer inoperative waiting several days for shipping. I can say AppliancePartsPros is MUCH cheaper for the identical Whirlpool genuine part. While changing the ignitor, I noticed there was an excessive amount of lint in the dryer, which was caused by worn drum seals. I ordered... Read more

• No heat or not enough heat
• Takes too long to dry

Since the dryer was 24 years old I opted to replace all the possible problem components, instead of just the bad one. The parts aren't that expensive and do to their age I figured it was worth it to avoid having to go back into the dryer in a few months. The repair was surprisingly easy and went pretty much as the video instruction AppliancePartPros provided with one exception. Because, my model was much older than that used in the video, I had a more difficult time replacing the Heating... Read more

• Won't start

There are hex screws keeping the igniter in place. I think they were 5/16...so you have to have a socket wrench. The space is kind of tight, and it's all on the right side, so if you're left handed (like I am) it's going to be a challenge to get the hex screws out without dropping them. Dropping them isn't too bad if they don't fall into the hole the gas pipe is coming through. Unfortunately one of them fell in there, and there's no getting it out of there. I had a machine screw that fit, so I... Read more

I watched the video on replacing the switch on a side freezer where prying out to original switch did not look difficult. I then got on the floor and tried to pry out my switch. Had a terrible time (locking tab or switch body hardened with time?) and mangled the switch terribly and the upper panel of the freezer somewhat, but the switch did come out. AND THEN the top freezer panel with the switch and light assembly fell out into my hands! I was able to unplug one Molex connector and the... Read more

I took apart the old bucket with a screwdriver and put the new one with no problems. Read more