Kenmore / Sears Parts

We purchased the parts from Appliance Parts Pros. They were delivered in less than 2 days. They were a perfect fit and the repairs were facilitated by the video made available at their web site. Two thumbs up ! Read more

Although I only needed to replace the drawer support (end cap) on the right side the kit comes with replacements for both sides. I was surprised to see that the air flow adjustment mechanism that is located on the right side end cap was not included. I should mention that I did not disassemble the drawer mechanisms before ordering the end cap(s). The kit contained only the two molded end caps - no fasteners, mechanisms, or anything else. It turns out that this was all perfectly fine. The... Read more

The new slides fit perfectly. One thing to mention is that the slide rails come with the slide bearings so you do not need to buy those separate. When I called I was told I needed the bearings so I bought 3 assuming I would be able to salvage the others. Turns out I did not need them. Read more

Ordered the piece and put it in the refrigerator. Read more

New part works great Read more

It was just a broken bin. We replaced it. Read more

I installed the new guides on shelf number two, which then became our shelf number one and one went into the empty two place. All is well now. Read more

Looked up the parts list and diagram by serial number. Found the correct part numbers and ordered 2 crisper drawers, the meat drawer and the bar that holds bottles on the bottom shelf of the door. The diagram showed endcaps needed on the bar, but that was only for if the bar was for the freezer door. Parts were a little expensive, but we're beautiful and delivered in just a few days. I have endcaps I don't need, but might need someday if any of them in the freezer we're to break. Overall, it... Read more

Repair took 20 minutes - 1 minute to set the new, non-broken shelf in place, and then 19 minutes teasing my spouse about the fragility of glass and multiple repetitions of the phrase "This is why we can't have nice things!" Probably worthwhile to program in 10 additional minutes to allow you to apologize to your spouse for ridiculing them for an honest mistake:) Read more

Simply removed broken bin, and snapped in new ones. No tools needed. Appliance Parts Pros rep was very knowledgeable on its inventory for the parts I needed. Highly recommend this company. Fastest delivery experience ever. Excellent customer service. Read more

Ordered new side bracket & glass-- had them in 2-days -- as we lived not far from the parts warehouse ( 200 miles). Had everything cleaned up prior to the pats arrival & was back in business --- 1/2 hour after receiving them. Great service and for very reasonable prices !! Read more

Cleaned the slide areas really well and ordered new drawers. Read more

I snapped the shelves in place. It was very easy! Read more

After trying so called super glue that was worthless. I ordered a new drawer from Appliance Parts. The new drawer arrived on the promised date, and after transferring a few small parts from the old drawer to the new one, all is well Read more

I ordered parts and replaced them. Service was great and fast, plus original parts. Thanks Read more

Replaced door Read more