Kenmore / Sears Parts

Remove upper and lower baskets for access. Remove 4 Torx screws holding drain/filter assembly, accessing last screw by rotating the water duct clockwise. Be sure to first un-clip the water duct at top and rear of dishwasher so that it can be moved. (Take the opportunity to remove accumulated deposits behind the water duct). Remove the drain/filter assembly and then remove the single screw holding the food chopper housing. Then remove the chopper assembly which is likely to be in pieces if it... Read more

• Little to no heat when broiling
• Oven not heating evenly
• Won't start
• Element will not heat

I cannot not sing the praises of this company & their helpful & fast service. I am going to post the online site address w/my praises on my facebook page for my friends that live on ranches many miles from appliance repair shops & towns. The Oven in our house is for sure over 20 yrs old it was in this home when we bought it, the home is 33 yrs old & the Oven is a Wall Oven, there is not room for a standard Oven in this Kitchen. The Oven itself still looks very nice. About 8 yrs ago or more... Read more

• Too warm
• Doesn't shut off
• Fridge runs too long
• Freezer not defrosting

Fixed it by replacing the electronic control board. Only 30 min. to fix. (See further down for effort to diagnose the problem.) Most of this "fixing time" was spent removing the control panel to access the control board that is attached to it. My freezer has the control panel located in the top center of the door. The only way to remove the control panel is to pry the panel out of the door using a thin-bladed putty knife.The instructions provided were very good in explaining the process;... Read more

We watched the videos posted on AppliancePartsPros.com website several times before starting the work. Once we were confident of the process, we jumped in with the complete disassembly of the washing machine's drum rotating assembly...everything that touched the drum or made it rotate. My son and I disassembled and inspected each part for wear/damage and ordered replacement parts based on condition. The parts came in within 3 days of ordering. My son and I took 3 hours to reassemble and... Read more

The knob broke off the plastic arm that came out of timer. Had to replace timer and knob. Very easy repair. Read more

• Won't start

Noticed Rolls on the top shelf no longer frozen, though the meat around it still was. Note: This is a good test, keep something that thaws quickly and is not expensive on top shelf, to act as a barometer for your freezer health! I first found a trip online to advance the defrost timer, as a failed timer is a common issue. I advanced the timer, but nothing happened. I emptied the freezer, then removed the thermostat and tested it. No continuity! With the Freezer continuing to thaw, I... Read more

• Lid or door won't close

This was a super-easy repair. You have to line up the spring so that it sits on the bumps inside the magnet holder and the door, then you have to line up the tabs on the magnet holder so they will slide into the slots on the door. Then you just push it in. Repair took less than a minute. Read more

Was going to order 4 new wheel & spindle sets, then saw you could get just the wheel for 1/3 the cost, so I ordered those. Then in the frequently ordered other items I saw the idler wheel assy. So I ordered one of those also. Glad I did, it was in worse shape than any of the wheels which still seemed to spin freely after I got all the hairs and crap off them. Anyways, went by the video step by step. Pretty straightforward. Have a good vacuum handy, I’m surprised that it used to dry at all... Read more

• Frost buildup
• Leaking

The drain tube for for the defrost cycle seemed to be blocked, so I googled the repair & it sent me to AppliancePartsPros. Obviously, there's a design problem with this model since many other people have the same issue. This tube is an upgrade on the original for my KitchenAid model (design flaw). Since installation 4 days ago, I have had no leaks - awesome! The video for installation of the new tube on AppliancePartsPros was excellent. Two additions to the video: 1) I used a hair dryer... Read more

I spent hours searching for the right trays, knowing only that the stove is GE, and what the trays look like, including exact dimensions. I ordered one set that had exact measurements, and they even explained how the measurements are taken. But the trays were larger than described by 3/8 inch, and I had to pay shipping to return them. I suggested that they correct their description, but the lady did not think I was right. I said just measure them yourself, as per the method that your... Read more

• Noisy

After ignoring for a couple of years that the bearings were bad on our Whirlpool Cabrio washer and just closing the door to the laundry room, it started slinging grease underneath during the spin cycle. Knowing that the cost to call out a repairman would be close to the cost of a new washer, I decided that it would be a nice Saturday project after reviewing AppliancePartsPros’ repair video. The bearing & tub seal kit and bearing installation tool arrived in two days. I’ve done a lot of... Read more

Replaced the rack. Had to take some of the old parts that were still good and snap them into place.. pretty easy. Read more

• Element will not heat

I went to a local stove parts store to find a replacement. The store ordered the element for me and promised that it would arrive the next day. I waited for seven 'working' days,but the part never came. So I went online, and found the part in AppliancePartsPros.com. I ordered it in the evening of November 5, 2014, and the part was delivered the next day, November 6 at 11.08AM! Fantastic! I don't know how they could deliver that fast. But clearly, nobody could beat that service. The part fits... Read more

Replaced the drain pump and drain hose and the problem was fixed. Read more

• Will not tumble

Repair went well, replaced the pulley wheel, belt, rear drum bearing. Had an issue after replacement with the dryer stopping after ~5mins or so when running with heat. Fluff cycle would run fine. Details: The lock nut on the pulley wheel didn't feel tight enough so i tried to crimp it back on the pulley arm. It then became way too lose. I had to replace it with a plastic washer I had in my toolkit. That fit snug and seems to work fine. I also added some grease to the pulley shaft under... Read more

• No heat or not enough heat

I replaced the "heating element" which was bad.........as well as the "Thermst-fix" and "Thermal Cutoff" which are located on the side of the element mounting location while I had the dyer all opened up and the element mounting tube removed.......I also replaced the Dryer Thermister which is located on the top of the blower fan.....To get to these parts, you must open the top of the dryer which has spring latches on both sides of the front corners... they need to be pressed in (use a putty... Read more