Kenmore / Sears Parts

I had previously replaced the pump about 1 year ago. That was not the problem. Still leaked the same way - intermittently, but always in the center of the washer onto the floor. None of the hoses were leaking - no evidence of corrosion or water mineral residue at any of the hose fittings. So, it must have been something else. I studied the parts diagram for the washer tub assembly and concluded the source of the leak almost had to be the outer tub's Centerpost Gasket. It was really the... Read more

Visually inspected bottom heating element and found that it had failed. There was a @2" gap of missing element and burned debris below the damaged area. This was discovered 3 days before Christmas. 1. Open under oven storage drawer and look on the left inside frame frame for Model ID and Serial No. 2. Search on AppliancePartsPro.com for bottom heating element. 3. Ordered part on Sunday evening before Wednedsay Christmas - with expedited next day delivery. 4. Received order confirmation and... Read more

• Little to no heat when baking
• Oven not heating evenly
• Won't start

It took a few of us. One to vacuum up the fire extinguisher residue. One to trip the breaker. One to provide light. One to clean out under the stove while it was pulled out. I disconnected the bake element. I needed help to disconnect one of them because it was very tight. I put the element into the oven and reconnected the right side, very easy. The left side fell back into the slot. Curses ensued. I removed the back plate and it was very easy to thread the left wire back into the oven and... Read more

• Noisy

Repair went well, replaced the pulley wheel, belt, rear drum bearing. Had an issue after replacement with the dryer stopping after ~5mins or so when running with heat. Fluff cycle would run fine. Details: The lock nut on the pulley wheel didn't feel tight enough so i tried to crimp it back on the pulley arm. It then became way too lose. I had to replace it with a plastic washer I had in my toolkit. That fit snug and seems to work fine. I also added some grease to the pulley shaft under... Read more

My Kenmore 790.74139310 gas range was taking over 30 minutes to reach 350F. It used to take a little less than 10 minutes. The problem was the ignitor for the lower gas burner. It would glow but not pass sufficient current to increase the gas flow to the lower burner. Once at temperature, there is of course loss of heat when loading the oven with room temperature food. This took too long to recover, so we did not have proper temperature for proper cooking for the first 30 to 40 minutes. Food... Read more

Thanks to Jason and his tech people at Appliance Parts Pro, I was able to remove and replace the seal and eliminate all leaks at the bottom of the door. I have a Kitchenaide (Whirlpool) dishwasher model KUDC10IXBL1. Here is how to replace the bottom door seal. 1) Shut off breaker to dishwasher on the electrical panel. 2) Open the dishwasher door completely, and while supporting the door, remove the hex head screws that hold the outside cover. 2) Close the door carefully and slip the outside... Read more

• Will not tumble

I watched your initial video which gave me some insight into the repair. I removed power from the dryer and positioned it for maintenance. Since my dryer was a Maytag, I needed to remove to two front bottom Phillips screws from the front panel of the dryer prior to pulling the panel and door assy. from the unit. The top of the dryer now needs to be removed. Two screws, one on each side holds the top of the dryer in place accessible from within and under the top of the dryer. Once those two... Read more

• Door won't close
• Shuts off too soon
• Doesn't shut off
• Takes too long to dry

When I looked up the part number there was a handy video that popped up. I watched the video and thought "how easy!" so, I ordered that part and waited. The next day, I thought I better start to take the door off of my dryer (because that's what the video instructed, and I wanted a head start) so as I was going into the garage to get my tools, my son came in with a small package. It was the part. That came, to quote another customer, "Crazy Fast!" All the way from Kentucky to California! ... Read more

• Noisy

I first researched on AppliancePartsPros.com the availability of parts. It looked like all common parts were in stock ready to ship. I also found that APP had several helpful videos to show how to take apart the dryer and replace the parts. Other research indicated the most common problem is the drum rollers, but after seeing the videos I determined that not only the rollers but also the tensioner pulley could be bad and the belt too. So I bought all of these parts because I did not want to... Read more

Shopped online and found your great website, read reviews and based diagnostics on similarities I saw in other peoples stories. So I was able to choose correctly when replacing the circuit board. As far as the water switch in door, and drawer parts I just replaced them because I was tired of gluing them, and knew that with everything working good again and looking good, that it would be like a Tune up for our refrigerator. Read more

• Little to no heat when broiling
• Little to no heat when baking
• Won't start
• Gas igniter glows, but will not light

There are two igniters in oven, one for top broiler and one for bake oven at bottom. Your website help me troubleshoot the problem and locate the part. ordered part was delivered the next day. Following the instructions that others on your website had provided, the repair was quick and SUCCESSFUL. No need to pull out oven as power cord can be accessed from removing bottom storage drawer. Step 1: Remove the storage drawer from below the oven and disconnect the power cord from inside. No need... Read more

The part is so new no video so I went onto a similar part and watched video that got me about 80%. Then, called and customer service sent me a service Manual but this still was not specific so I broke the old to get it out and in the process figured out how to do it correctly. So I installed the last bit of it which was the bezel through the machine top by myself correctly. So you take the old one out by pushing out to the right from the bottom side using a screw driver for leverage. It will... Read more

• Element will not heat

I googled "drip pans for electric range" and came upon your web site as well as some others. After looking at three or four I decided to go with your company. The choices clearly described the pans available so I didn't have to guess which one would fit. The price was very good and they arrive in the mail two days after I ordered them. The drip pans fit perfectly. Thank you. Charles Cummings Read more

• Freezer not defrosting
• Too warm
• Fridge too warm
• Freezer section too warm

I ordered a freezer temperature control. I ordered from you because parts are certified. Last thing I wanted was to go through the replacement process with a part that didn’t work. I’m not a handy person by nature, and I have zero common sense. I watched the awesome instructional video that you provided with my order several times. Before receiving or even opening the package, I felt that I knew what to expect because I watched the video so many times. Before beginning, I made sure I had as... Read more

• Oven is too hot
• Little to no heat when baking
• Oven not heating evenly
• Element will not heat

I cannot not sing the praises of this company & their helpful & fast service. I am going to post the online site address w/my praises on my facebook page for my friends that live on ranches many miles from appliance repair shops & towns. The Oven in our house is for sure over 20 yrs old it was in this home when we bought it, the home is 33 yrs old & the Oven is a Wall Oven, there is not room for a standard Oven in this Kitchen. The Oven itself still looks very nice. About 8 yrs ago or more... Read more

I bought new gaskets, which were expensive! At least the repair was easy. Pulled out the old ones, pressed in the new ones. Had to redo them because I didn't notice the little flaps that need to be covering the space in the middle, between the doors. So, pulled them off, and turned them around, and pressed them on again. Maybe 10 minutes? Read more