Kenmore / Sears Parts

A quick google search lead me to the problem - the plastic door gasket had become loose and broken. Received the part very quickly and installed it that night after a little trial and error. What the videos don't tell you is that to properly 'seat' the gasket you need to angle it UP when you push it into the little gap. If you angle it up, it will catch and seat properly, if you just push it in normally, it won't catch on the right part and it'll just hang loose at the bottom of the door and... Read more

• Little to no heat when broiling
• Little to no heat when baking
• Won't start
• Gas igniter glows, but will not light

There are two igniters in oven, one for top broiler and one for bake oven at bottom. Your website help me troubleshoot the problem and locate the part. ordered part was delivered the next day. Following the instructions that others on your website had provided, the repair was quick and SUCCESSFUL. No need to pull out oven as power cord can be accessed from removing bottom storage drawer. Step 1: Remove the storage drawer from below the oven and disconnect the power cord from inside. No need... Read more

A thumping sound (like sneakers in the dryer) started happening. We stopped using it so that it wouldn't get worse and potentially break more parts. Online research suggested rear drive shaft would be the problem. But also suggested while we have the dryer apart, would be smart to replace the belt and the slides/glides (green and white plastic tabs in front, attached to the door). We ordered all the parts from AppliancePartsPros.com and they arrived FAST. It helps to have two people for this... Read more

I am not an electrician, just a housewife with limited funds and a desire to DIY. I used the provided videos for knowing how to replace everything except the heating element which I just guessed based on other reviews and seeing how the other parts worked. Our dryer is 11 years old Whirlpool Gold HE and I have only ever cleaned the lint tray. My husband replaced the belt about five years ago and he did clean out the inside of the dryer. Started by ordering a thermal fuse because it was... Read more

• Little to no heat when baking
• Oven not heating evenly
• Element will not heat

The first thing I did was call appliance pros. The tec told me it was a good chance it was the thermostat. He told how to test it with my ohm meter and what range it should be in. I pulled it out and tested it, which was out of the limits he told me it should be in. So I ordered the part. When it arrived in two days, I installed it. The oven now works perfect. Thank you so much. I was just about to go spend $800 on a new oven, and instead fixed it for $75. Awesome website. It was... Read more

• Noisy

I first researched on AppliancePartsPros.com the availability of parts. It looked like all common parts were in stock ready to ship. I also found that APP had several helpful videos to show how to take apart the dryer and replace the parts. Other research indicated the most common problem is the drum rollers, but after seeing the videos I determined that not only the rollers but also the tensioner pulley could be bad and the belt too. So I bought all of these parts because I did not want to... Read more

After calling Whirlpool customer support learned that a replacement timer would be $136. The CSR gave me the part number needed. Online I found AppliacePartsPros. I called and got a very personable CSR who took my order. I was assured the part was a genuine, new--not rebuilt--timer. My order was placed in minutes. Although I ordered standard shipping and my part arrived in 2 days!! Unfortunately Whirlpool had given me the wrong part number so I contacted AppliancePartsPros and reordered... Read more

I knew from the loud sound during the spin cycle that the bearings were going out, I ordered a gearcase part number W11455453 (AP6993918) which has the bearings, tub seal, and shaft altogether which makes the repair much easier to complete. I will say you should also order the spanner wrench it makes taking the spanner nut off and putting back on much easier also, part number TB123B (AP6832671). With this model washer, you don't have to take the tub out you just need to take the washer plate... Read more

Found the entire top bearing support plastic piece was completely worn through, the bearing slides had all disappeared some time ago. So it was obviously the problem. The felt trap duct (which is actually a drum seal along bottom front of drum so I don't know why they call it felt trap duct) had also disappeared, so a lot of lint was getting inside the front panel too. It's a very easy repair to change the bearing support; everything just pops out just like the video shows. Make sure you... Read more

When I removed the cabinet, all of the springs appeared in tact, I had already replaced the counter balance spring so I knew that was not the issue. None of the suspension springs or brackets were broken but they did look worn/rusty so I replaced all of the brackets (2 in front and 1 large in back), all of the suspension spring retainers, and all of the suspension springs and it fixed the issue! I plan to also replace the Self leveling leg spring which is an easy fix since it's on the back of... Read more

No instructions are included with either piece, which makes installation take more time and care. Tools needed: Small standard flat blade screwdriver, box knife or other knife with at least a 2" long blade, super glue. Remove the old main crisper frame: 1. Remove old main frame by lifting upward and outward. 2. Remove the center rail from the frame. May require bending of the main frame to remove it. 3. Remove the crisper front panel by unsnapping from frame. This is easily done by... Read more

I seared the web and found Appliance Parts Pros site and when I input my GE refrigerator model number I was able to do some diagnostics on their site. It was indicated from my research that the Water Inlet valve most likely was at fault for my problems. I ordered the replacement valve from them and they shipped the same day as the order and it arrived the next day, faster than I had expected. I viewed their video and it was very good at explaining what I had to do to replace the valve on my... Read more

• Gas igniter glows, but will not light
• Won't start
• Little to no heat when baking

I watched a video by AppliancePartPros, and it showed the exact problem that I was having as well as what part that I would need for the repair. So I ordered the part which was and oven igniter, that also turned out to be the exact replacement for my old igniter.The part came in the mail in a about 3 days and I was able to install it myself in about 20 minutes give or take, with simple hand tools, then I did a quick test and everything worked fine. THANKS APPLIANCE PARTS PROS FOR ALL OF YOUR... Read more

• Shuts off too soon
• No heat or not enough heat
• Takes too long to dry

I used Fixya as an initial source describing my problem. I got two responses which were very helpful. One that the "coils" were probably the problem. Two, that the problem could be the thermostat or a thermistor in the dryer. I verified that AC was coming from the timing control, that both the two terminal and three terminal coils,the igniter and shut off thermostat all had continuity. I then applied AC directly to the coils: the two terminal coil ""clanked" and I interpreted that as the coil... Read more

• Element will not heat

I googled "drip pans for electric range" and came upon your web site as well as some others. After looking at three or four I decided to go with your company. The choices clearly described the pans available so I didn't have to guess which one would fit. The price was very good and they arrive in the mail two days after I ordered them. The drip pans fit perfectly. Thank you. Charles Cummings Read more

• Freezer not defrosting
• Too warm
• Fridge too warm
• Freezer section too warm

I ordered a freezer temperature control. I ordered from you because parts are certified. Last thing I wanted was to go through the replacement process with a part that didn’t work. I’m not a handy person by nature, and I have zero common sense. I watched the awesome instructional video that you provided with my order several times. Before receiving or even opening the package, I felt that I knew what to expect because I watched the video so many times. Before beginning, I made sure I had as... Read more