Ice Door Or Ice Chute

• Door sweating
• Frost buildup
• Ice maker won't dispense ice
• Freezer not defrosting

My refrigerator is 13 yrs old and began to build up frost in the ice cube shoot and the water tube began to freeze up over night. The flapper door was not closing completely. I simply removed the control panel by pulling up and out on the bottom edge, the edge is only about 1/8 inch thick, so don't reach in to far. You should be able to feel a small division line between the control panel and the refrigerator. No screw driver was needed to expose the 4 mounting screws of the inner dispenser... Read more

I wasn't sure if it was the door being warped, the spring return being worn, or the rotary damper failing, so I ordered all to update the door mechanism. I also ordered a new micro switch since one of the switches had started to require more and more pressure to actuate. Figured I'd fix it at the same time. Repair was very straightforward and the videos available on this and other repair sites were very helpful. I found a video that showed replacing the door mechanism on a nearly identical... Read more

I had started to order the part from GE at $34.95 + shipping when I did a search and found AppliancePartsPros.com. I was able to get the same part for half of the price of GE. I placed the order and actually to my surprise received the part the very next day. I watched the video provided on-line to see how to replace the part. It took me about 10 minutes and everything is working well. Beats paying a repairman to come out on their schedule and do the same thing at, I am sure, a much higher... Read more

I wasn't sure if it was the door being warped, the spring return being worn, or the rotary damper failing, so I ordered all to update the door mechanism. I also ordered a new micro switch since one of the switches had started to require more and more pressure to actuate. Figured I'd fix it at the same time. Repair was very straightforward and the videos available on this and other repair sites were very helpful. I found a video that showed replacing the door mechanism on a nearly identical... Read more

Replaced both with the parts ordered from Appliance Parts Pros. Read more

Replaced chute gasket and ice bin. Has worked great so far. Fingers crossed. Read more

Unplug fridge. Use a Phillips head screwdriver to remove the single screw underneath the display. Also under the ledge you will see two slots - one on each side of the forward part of the ledge. Insert a flat-head screw driver and twist (either way) to release the plastic tabs. Once the tabs release you can pull the whole thing loose. Unplug the wiring connector and set the display face aside. Next TAKE A PICTURE OF WHAT YOU SEE WITH YOUR PHONE so you know how everything fits... Read more

I wasn't sure if it was the door being warped, the spring return being worn, or the rotary damper failing, so I ordered all to update the door mechanism. I also ordered a new micro switch since one of the switches had started to require more and more pressure to actuate. Figured I'd fix it at the same time. Repair was very straightforward and the videos available on this and other repair sites were very helpful. I found a video that showed replacing the door mechanism on a nearly identical... Read more

First, your company web site is extremely helpful. If anyone chooses to do it theirself the ordering process is efficient, quick and easy. Things not found at many companies these days. The last time I ordered from you I got the part in the delivery system within 24 hours, but not so this time. Still I receive this part within 3 days, What I would expect normally when ordering from the internet. I'll never use any other appliance site unless you change for the worse, the customers are the... Read more

• Door sweating
• Ice maker won't dispense ice

We ordered the Ice Door Fountain Kit and ice door spring, which was delivered to our home within three or four days. I understood everything about how to change it except the placement of the spring. A video on your website showed exactly how to put the spring in place and helped me get the job done quickly. It solved our problem and we really appreciate your services. Read more

Replaced icemaker and shutoff arm. Easy project. Read more

Followed your on-line video. Not too hard to fix. Read more

Followed your on-line video. Not too hard to fix. Read more

Replaced parts. I viewed YouTube video prior. Easy installation. Read more

Repairman said I'd need to replace the entire chute inside at a cost of nearly $400! Ordered the chute myself for a little over $100. Took me about a half an hour to carefully disassemble the water/ice dispenser and replace with the new one. The job wasn't hard, I'm just not a very "handy" guy but I love a good challenge and am very careful not to pull and pry on things which may break. It was literally only 4 screws that had to be removed and some wiring harnesses holding everything together.... Read more