Lg 383EER3001J Washing Machine Shock Absorber Kit OEM Part

Our 10-year-old LG WM2487HWMA front load washer had gradually developed multiple problems. It sounded like a jet engine during high speed spin, both the drain pump and circulation pumps were noisy, it would not drain properly (water was coming in during spin cycle), no water was spraying out at the top of the door into the drum like it is supposed to when the circulation pump was running. It's amazing we had still been able to wash clothes at all! With the help of the excellent AppliancePartsPros.com videos for almost all of the operations, I set out to tackle all of these issues, performing nearly a complete overhaul of the machine. The LG washer test mode (google it) was helpful for diagnosing some of the problems. Here is what I did, along with a few observations/tips: - Moved washer into our kitchen, which is adjacent to our cramped laundry room, for repairs (on sliders, kept it on the pedestal). The extra space was essential to remove the tub, etc. - Replaced tub bearings, bearing seal, and seal between the tub halves. This was the most difficult part of the repair (not easy, but doable). Don't wonder if you really need to use PB/penetrating oil on the bearings to get them out - you do!! Using a generous amount at the bearing perimeter, and allowing it to soak overnight, was key, and it still took quite a bit of time to knock them out. A 5/8" x 6" long bolt with stacked washers and nuts from a big box store helped to remove the old bearings and install the new bearings. - Replaced both the drain pump and the recirculation pump. These were both quite straightforward to remove and replace. - With everything apart, removed the three large rubber hoses (F310, F315, K520) and cleaned out the gook and hard water deposits in them. This took quite some time. A cable-operated hose clamp pliers (available from auto parts stores) was very helpful to replace some of the harder-to-reach clamps, such as the vent hose clamp. - Removed and cleaned out the short gasket drain hose (K570) and the hose that goes between the recirculation pump and the top of the door gasket, using a wire and then faucet water pressure. These were both completely clogged, resulting in no gasket drainage and no water spraying into the drum from the drum light area. - Replaced the tub suspension springs and dampers for good measure, since the tub was out. - Suggest also replacing the washer door gasket at this time, if you haven't already (I had). - There was some play in the plastic splines of the tub motor rotor assembly (K360), which could be felt when rotating it back and forth. I carefully wrapped one layer of 3/4" adhesive tape around the splines on the shaft, pressing it into the splines, before reinstalling the rotor assembly. This filled the gap enough to remove the play (hopefully it will last a while - we shall see!). - Replaced the cold and hot water supply solenoid valves (faulty valve was resulting in water supply being on during spin cycle). These were pretty easy to replace. - Reinstalled machine with new water supply connection hoses (they were ten years old as well). Overall the repairs took 12-13 hours (I tend to work deliberately and not particularly fast) over the course of about two weeks. Total parts bill was under $400, and parts arrived in just 2-3 days from AppliancePartsPros.com with regular delivery. All in all it was a significant investment, but now just about all of the moving parts in the machine have been replaced, and everything about it works like new! And it was satisfying and fun to learn about how it all works and goes together. THANK YOU APP for the great parts service!!!

This will be long but, hope it helps any of ya. I have an LG TROMM frontload washer, mod WM2077CW, that I bought new in 2006, I've only had to replace the drain pump, several years back, and the rotation sensor on the stator, so it been very reliable. I knew when it started getting noisy during spin cycles just recently, that the bearings were going out and within a month, it was sounding like a freight train. I'd ordered from AppliancePartsPros.com before, so went ahead and ordered new bearings, seal, tub gasket, and the three dampers; found original ones weren't really that bad, but figured 16 years of wear might be good for replacement criteria. Gathered all the tools I'd need before I started, to save running back and forth. I followed the disassembly/assembly steps, very well detailed, in the video from the site, but will share some tips that may help others. I wish I'd removed the sensor at the right rear near the bottom, the one on the white spring pivot arm, I believe it may be the out-of-balance sensor; because the tub fell on it when I was removing the tub springs, and slightly damaged it, but I was able to mostly get it back straight. Anyway, I'd recommend just removing the one screw and laying the sensor out of the way. Most posts mention 5-6 hours to complete this job; i wish that were the case for me. Having never done this, I didn't suspect that after 16 years, it would take me 3-4 hours just to, first, beat the shaft out of the bearings, using a 2lb hammer and block of wood, and also beat the bearings out of the tub, using a 10" punch and the same hammer; the shaft and bearings were seriously seized in place, and I had sprayed kroil on em before I started too. Once I had them removed, I inspected the spyder gear(support arm on the bottom of the drum) and the shaft; the arm was pretty corroded and the shaft was badly pitted at the base where the seal "rides" on the shaft and deduced that was the cause of the seal failure and hence, water intrusion in the bearings. Once any water gets in the bearing, the bearing will quickly begin to fail. Needless to say, I had to order, and wait for, a new spyder gear. I would recommend, if its been a number of years, ordering a new spyder gear if you're replacing the bearings and seal; my cost, for all items mentioned, was $342 with standard shipping; not a bad price for a relatively like-new operating washer. While waiting on the spyder gear, and since I had the washer apart completely, I very thouroughly cleaned all parts of it. Be VERY patient putting the new bearings in the tub; they do NOT just slide in, and I had mine in my freezer for two days; it took me about two hours to get both in. I went through a couple blocks of wood, placed on the outside rim of the bearings, and a hammer; do NOT hit on the inner bearing ring, I also used a rubber mallet and a brass hammer. Never use a steel hammer to beat on a bearing, unless you're removing and diacarding the bearing; that is very bad advice; it is causing damage that will reveal itself sooner than you wish; I did bearing failure analysis for many years as a profession. I installed the large round door gasket onto the tub while I had it laid out, and had 0 issues with that. Instead of using vice grips to connect the ends of the gasket spring band, like they show in the video, I used two zip ties; ringed one on the band hook and one through the ring of the spring and just pulled the hook and spring together and clasped them together; very easy and quick, then just cut the zip ties off. When screwing the stator bolt in, I used a dab of blue thread lock. Also, do not torque down too tight on the bolt, you will "squeeze" the bearings and seal to the point the drum will not spin freely and will cause accelerated bearing and seal wear. Snug it down really good and then give the drum a spin; it should spin freely, not like a wheel with the brake on. When all put back together I did an emty rinse and spin cycle to verify proper operation and no leaks; don't wanna find out something needs "tweaked" with a load of wet cloths in the washer. Also, I used only a 12mm wrench to get the three dampers pins out.

Removed back panel, top panel, control panel, and front of the washer. Removed old and installed new shock absorbers (3), and tub springs (2). Re-assembled panels on the machine.

I ordered all new shock observers replaced them myself, very difficult and now it runs like it did when it was new.

My neighbor and I watched the videos for my washer model, I ordered the parts we needed, and she helped me replace everything. It took about 2 hours to start to finish, but we got it done and back operational. Not bad for two women with determination!