Kenmore / Sears Washer Parts

• Will not drain
• Noisy

It was fairly obvious that the washer drainer motor had failed, water was not draining, filter was clean (bottom lower left panel door, have a pail ready!) and drain line was not blocked. Someone had provided great advice on the Appliance Parts Pro's site about replacing the drain motor from the bottom. Great suggestion! Easy to do, although be prepared for more water to drain from the washing machine onto the floor after you lay it over. I carefully lowered the machine onto it's back,... Read more

Our Maytag top load washer developed a bad slam during the spin cycle. Bad enough to shake the whole washing machine and make it move across the floor, sounded like it was going to destroy itself you could hear this thing in the furthest room in the house mind you it is on the opposite end of the house in the basement. For a while, you could do certain things to stop the issue or improve it, as you would expect that stopped working. I made sure the washing machine was level which I had to... Read more

• Will not agitate
• Spins slowly

I had previously replaced the pump about 1 year ago. That was not the problem. Still leaked the same way - intermittently, but always in the center of the washer onto the floor. None of the hoses were leaking - no evidence of corrosion or water mineral residue at any of the hose fittings. So, it must have been something else. I studied the parts diagram for the washer tub assembly and concluded the source of the leak almost had to be the outer tub's Centerpost Gasket. It was really the... Read more

• Pumps but will not spin
• Will not agitate
• Burning smell
• Touchpad does not respond

My whirlpool washer was no longer spinning, so my first stop was YouTube where I found the video from AppliancePartsPros showing how to replace the motor coupling. In addition to the replacement guide, Matt also shows you how to diagnose the problem by looking for rubber shavings under the washer. Seeing the rubber shavings under the washer, combined with the fact that the washer still drained meant that the motor was still working, so something else in the drive train was bad. I took the... Read more

After looking up the model number of my washing machine on AppliancePartsPros.com I ordered the suspension rod kit, two sets of tub centering springs (one spring per corner), a Ring-Tub (mine was breaking apart due to banging around) and a spare suspension bearing kit in case I need it later. I spoke to a very helpful customer service rep on the phone just before placing my order. They have customer service representatives answering the phone late at night. I was surprised. All of my parts were... Read more

Replaced washer drive block and Cam. I called around and finally settled on Appliance Parts Pros because they helped diagnose the problem, told me what parts to replace and had videos to show me how to do it. In completing the repair I had to remove quite a few pieces of hardware in order to get at the part I was to replace. The videos helped but there is a learning curve while you familiarize yourself with the parts and figure out how the remove them. Eventually I got to a large nut that,... Read more

I watched a video on YouTube that showed my exact problem. It had a link to this part AP5665171 Hub and it showed how to fix it. It was a fairly simple fix. I did not even have to remove the tub. I popped the cap on top of the agitator plate (AGP), removed the bolt hold the AGP on. I tapped on the bolt several time to loosen it. Using an angled screw driver, carefully and slowly lifted up the edges of the AGP until I could use my fingers to carefully pull the AGP off the splined drive... Read more

• Spins slowly
• Pumps but will not spin
• Burning smell

A couple of years ago, I had an issue with my Whirlpool washer which is every bit of 18 years old. I checked the internet for what might be wrong and stumbled across some how to videos on how to fix it. So, the other day, when my washer quit spinning the first thing I did is go to the internet again to see if I would be able to fix again. Thank you, Appliance Part pro.com, for your very helpful website with the very informative video's on how to replace parts! After I watched a... Read more

• Will not stop filling with water
• Leaking
• Shuts off too soon
• Will not fill with water

Replaced the cold water valve unit (has 4 ports and 1 inlet) which is very straight forward; requires : 1 phillips screwdriver ~#2 1 needlenose plier, medium size 1 channel lock plier, medium size 1 marker pen 1 - cold water valve assembly # AP4445613 1 - hot water valve assembly #AP4441935 1 - water level pressure switch #AP4440713 an old towel or two for absorbing small amounts of water a cellphone / camera for making sure you have the... Read more

This was my first attempt, ever, to repair a washing machine. After some internet research on the problems, I was able to determine that the shaft seal on the gearcase probably was leaking water into the gearcase with each use. No water was ever found on the floor, but when I turned the washer over to inspect the gearcase, I found a black, oily residue on the outside of it along with the same residue on the pulleys, the belt and the motor. I ordered a new gearcase, shift actuator, splutch... Read more

• Leaks water
• Leaking
• Will not drain
• Fills and drains at the same time

With much trepidation, I Googled leaking washing machines and deduced that our problem was likely (but not certain) that we needed to replace the direct drive washer pump. After viewing the AppliancePartsPros video, I decided that ordering the $30 part was worth the risk (vs a $120 plus service call). The pump arrived w/in 2 days and my wife and I experienced an enjoyable bonding experience installing it :). But it's now working great and there is no leak. ... Kudos to AppliancePartsPros for a... Read more

• Won't start

You can do this! Although an Art Director by trade, I like working with my hands. I’m adept at working with tools and following instructions. In today’s disposable society, I prefer fixing things. That said, this has to be the easiest repair I’ve ever attempted with the largest cost-savings versus hiring a professional. My brand new dryer had been in use fewer than six months (average 6 loads per week) when suddenly the dryer would not heat. The drum would spin, there were no error codes, and... Read more

I had previously replaced the pump about 1 year ago. That was not the problem. Still leaked the same way - intermittently, but always in the center of the washer onto the floor. None of the hoses were leaking - no evidence of corrosion or water mineral residue at any of the hose fittings. So, it must have been something else. I studied the parts diagram for the washer tub assembly and concluded the source of the leak almost had to be the outer tub's Centerpost Gasket. It was really the... Read more

Replaced suspension springs/rods and all associated bushings in the kit. Read more

I had previously replaced the pump about 1 year ago. That was not the problem. Still leaked the same way - intermittently, but always in the center of the washer onto the floor. None of the hoses were leaking - no evidence of corrosion or water mineral residue at any of the hose fittings. So, it must have been something else. I studied the parts diagram for the washer tub assembly and concluded the source of the leak almost had to be the outer tub's Centerpost Gasket. It was really the... Read more

The part is so new no video so I went onto a similar part and watched video that got me about 80%. Then, called and customer service sent me a service Manual but this still was not specific so I broke the old to get it out and in the process figured out how to do it correctly. So I installed the last bit of it which was the bezel through the machine top by myself correctly. So you take the old one out by pushing out to the right from the bottom side using a screw driver for leverage. It will... Read more