Auger, Helix, Crusher

Ordered valves and new ice maker. Couple sites mentioned problem could be ice in the waterline and to make sure temps be set to 37 in frig and 0 in freezer. I had adjusted temps to these the day I ordered parts. Parts arrived a couple of days later so I opened up the ice maker and found the ice bin to be full! Guess the temp adjustment worked. I just kept the parts for when they are needed. For those unaware, access to the ice maker is really simple. There is a latch on the backside of the... Read more

• Ice maker won't dispense ice
• Ice maker not making ice
• Leaking

After about three months of returning to my youth, filling ice cube trays, I decided to venture into the freezer and yank the old ice maker from its mounting. Since this was the third time this very ice maker had decided to stop functioning, it was time to get a replacement. I suspected the heating element was open and the motor was screaming trying to push the little frozen blocks of ice from their form, with distortion occurring. I ordered a replacement from this very company, received it... Read more

I replaced the drive shaft, coupling and seal and now it works well. The videos were a big help. Read more

With screwdriver. Read more

After searching for information, the best guess was a defrost problem, so I first fully defrosted and reset the ice maker (this is the recommendation of Samsung and others on the net). This did not fix the problem. Next best guess was water fill valve, but after removing ice maker from fridge, determined it had cubes in it but would not eject. So, finally decided to order replacement ice maker. If you search the next for this model (DA97-13178A) there are instructions for removal of the ice... Read more

I ordered a new Ice Bucket with Auger hoping this will solve the problem.. Read more

• Ice maker dispenses too much ice

Replaced the housing Read more

• Ice maker dispenses too much ice
• Ice maker not making ice

Purchased both the ice maker assembly and the valve assembly to replace the parts as needed. replaced the ice maker assembly first, and this fixed my problem. Took about 10 minutes, mainly because I didn't watch the YouTube video first. Had I watched that, it would have probably taken even less time. One Philips head screw driver is all you need. Read more

Ordered replacement which was a perfect fit. Read more

Very easy. Video on the AppliancePartsPros website made it a no brainer. Very helpful. Read more

Ordered water inlet valve, watched repair video and installed it very quickly. Totally solved problem. Defrosted freezer and working great now. Read more

We bought a new ice guard and installed it. It is working really good now. Read more

• Ice maker not making ice
• Ice maker dispenses too much ice

Replaced with new assembly and still did not work. Was waiting on repairman and decided to unplug the refrigerator as a reboot. After one minute of no power the reset button worked and now it makes ice. Not sure what fixed it except reboot. Read more

• Ice maker dispenses too little ice
• Ice maker won't dispense ice

Plastic drum was broken and wasn't pushing the ice through the crusher teeth. Received my part pronto and made the repair. Was an easy fix, took about 15 min from start to finish. Everything working very good now. ( : Thanks for getting the parts to me so fast. I will definitely remember Appliance Pro if I need parts in the future. Read more

Replaced solonoid. Video was very helpful. Parts came in the time frame given when I ordered the part. (1.7 days). Without the video I would have called a repairman. Thanks . Read more

I was able to find your number and the part of it is very easy to get I got the whole drawer Read more