Kenmore / Sears Parts

I replaced the defrost thermostat and the fan motor. Very impressed with service. Ordered the parts Thursday night and they where on my porch Saturday morning. Read more

• won't spin
• Will not agitate

I looked on the internet for similar descriptions for similar models and found many angry reports. Most said that the rotor assembly was bad as the nut that held the rotor and other parts together had loosened and allowed slippage between steel and plastic splines. Yes, I know that sounds like trouble, but apparently not to LG when they designed it. Most buyers complained that the part was covered by warrantee but not the labor and labor had been quoted as $400 to $600 dollars. Time to buy... Read more

Replaced the fan Read more

Checked and found the evaporator frozen causing the fan to stop working. Took the interior panels off and applied a blow dryer to the ice, once the ice melted I cut the tabs on the grommet holding the fan since everything is thin plastic and replaced the grommet and fan. Placed everything back and found no further issues. Tools I used were a small flat head screwdriver to pry the panels off and a 1/4 socket to remove the center drawer (4), water filter cover (2), and the ice maker (2). Not too... Read more

Went to appliance parts pros and typed in the problem, and they had a video on that problem and how to fix it, easy fix, ordered the part, had it 2 days later, took my washer apart while I was waiting for the part to come, and then reviewed the video several times, and then completed my repair, probably saved 150-200 dollars by doing it myself, also had my dryer conk out last year, did the same thing, looked up the problem, ordered the part, and made the repair, the pair is 20 years old, parts... Read more

Replaced the auger motor. Read more

Very easy to replace. Take off cover to auger compartment. Unplug power connector from auger motor. Remove four screws holding auger motor to refrig. Put new auger motor in place, insert screws, insert power connector, replace cover. Use ice maker! Read more

• Freezer section too warm
• Noisy
• Fridge too warm

I googled the issue and read several articles. Most started with cleaning the coils (which mine are on the bottom) (19yr old Kenmore 363.9557812). I had not really ever cleaned them well, vacuuming did little. I had to remove the cardboard cover off the back of the frig, and blew them clean (front to back). Once that was done, I started cleaning from the back and noticed the fan wasn't turning week (condensor fan). Blew it out too, have it a good soon with a pencil, it puffed out a bunch of... Read more

Replaced rotor assembly due to hub being stripped. New part was upgraded with steel insert. After watching youtube video on AppliancePartsPros site, it took about 15 minutes for entire job. Part arrived in two days. Great service. Read more

Replaced the motor with a new one, if I can offer any advice about doing this job, make sure to keep track of where each wire goes on the motor and whatever wires need to be disconnected. There are a few good video's online showing how to do this job and can save you a lot of time and frustration. Read more

When I looked up LG washer E6 code on the web I saw the tip from LG: unplug the washer and call for service. To me that's a challenge. I saw the AppliancePartsPros.com story on Google, read it and decided to try the solution that worked for other people. A clutch shifter motor that was around $20. I checked a few local appliance parts stores and no one carried the part I needed in stock (even though their websites said available for pickup). I then ordered the part through AppliancePartsPros on... Read more

We watched the videos posted on AppliancePartsPros.com website several times before starting the work. Once we were confident of the process, we jumped in with the complete disassembly of the washing machine's drum rotating assembly...everything that touched the drum or made it rotate. My son and I disassembled and inspected each part for wear/damage and ordered replacement parts based on condition. The parts came in within 3 days of ordering. My son and I took 3 hours to reassemble and... Read more

• Noisy
• Tray won't turn

Removed 8 screws from bottom panel on microwave. Pulled two prong plug off old motor. Read supplied voltage off motor decal and tested for it. Deemed motor to be bad and changed it. Works great. After tearing old motor apart it seems a liquid got in there from inside microwave. No seal on motor. Bad design flaw in my opinion. Read more

I removed the fresh food ice maker found the drain tube for ice maker frozen. This was causing the back of the unit to rust out. This also caused the water to run down the back of the unit the into the duct work and into the freezer causing ice buildup. I then defrosted the freezer removed the rear duct work and the freezer drain pan cover. I found the freezer drain was not draining. I removed the exterior rear cardboard cover and located the freezer drain tube removed it and found that it was... Read more

Replaced the motor with a direct replacement part. The wiring was not the same because the switch on the motor was different. The instructions that came with the motor were enough for me to figure out what to do. Read more

• Noisy

After noticing that the fan was not going on with the compressor, I used a small fan to cool the compressor until I got the new fan at which time I replaced the defective fan and the problem was solved. Read more