Whirlpool Spring Parts

After looking up the model number of my washing machine on AppliancePartsPros.com I ordered the suspension rod kit, two sets of tub centering springs (one spring per corner), a Ring-Tub (mine was breaking apart due to banging around) and a spare suspension bearing kit in case I need it later. I spoke to a very helpful customer service rep on the phone just before placing my order. They have customer service representatives answering the phone late at night. I was surprised. All of my parts were... Read more

When I removed the cabinet, all of the springs appeared in tact, I had already replaced the counter balance spring so I knew that was not the issue. None of the suspension springs or brackets were broken but they did look worn/rusty so I replaced all of the brackets (2 in front and 1 large in back), all of the suspension spring retainers, and all of the suspension springs and it fixed the issue! I plan to also replace the Self leveling leg spring which is an easy fix since it's on the back of... Read more

• Shakes and moves

I had previously replaced the pump about 1 year ago. That was not the problem. Still leaked the same way - intermittently, but always in the center of the washer onto the floor. None of the hoses were leaking - no evidence of corrosion or water mineral residue at any of the hose fittings. So, it must have been something else. I studied the parts diagram for the washer tub assembly and concluded the source of the leak almost had to be the outer tub's Centerpost Gasket. It was really the... Read more

• Shakes and moves

I called a repair guy who came out to specifically replace the suspension rods because I read that if you push down on the tub and it bounces around, then the rods have worn out. After running the diagnostics, the repair guy tried to tell me it was because the lid was not locking correctly! After expressing concern that this makes no sense, he continued taking things apart and noticed the agitator rollers were all broken and told me this is probably causing the tub to be unbalanced. I... Read more

After looking up the model number of my washing machine on AppliancePartsPros.com I ordered the suspension rod kit, two sets of tub centering springs (one spring per corner), a Ring-Tub (mine was breaking apart due to banging around) and a spare suspension bearing kit in case I need it later. I spoke to a very helpful customer service rep on the phone just before placing my order. They have customer service representatives answering the phone late at night. I was surprised. All of my parts were... Read more

First went through the troubleshooting guide on the website and read the various stories and watched the repair videos for replacing the springs and suspension pads. Then before ordering any parts disassembled the machine only to the point of removing the cabinet to see if there were any obvious issues. The springs appeared OK but I couldn't tell of they were fatigued or not and all were in place but the tub suspension pads were definitely worn out. I then put the machine back together and went... Read more

This was the second attempt at fixing this problem. The first repair and parts were generated by listing the problem and reviewing the potential corrections, listed on the web site. From making repairs on other clothes washers, I was confident that some of those potential causes could have been the cause. Unfortunately the counterbalance spring and suspension springs were not the cause as they were attached as intended and in good condition. I reached out for Appliance Parts Pros input... Read more

• Shakes and moves

We looked online at AppliancePartsPros.com under the symptoms and found it was most likely caused by the shocks. Of course there was a repair video showing how to replace all four shocks step by step, and there was a link for purchasing the four shocks at the bottom of the video. Our repair didn't go quite as quickly as on the video because we are novices, but we were able to do the repair ourselves and, once again, saved ourselves a ton of money! Now we have a very quiet washer and dryer again... Read more

Replace the drum drive belt and tension pulley assy. Read more

I read through the issues related to my problems. I purchased both parts so if one was fixed then the other still needed to be fixed I would have the part. I watched both videos for replacing the parts which made things so much easier. I will say prying in the front clips was the biggest issue out of the whole repair. I repaired the suspension issue by replacing the 4 rods. The very last rod that I replaced was indeed bent. I closed the top and ran one load and then the lid lock issues... Read more

Replace the suspension rods. Read more

I called a local repair center who estimated $300+ to fix this. I bought a door handle and door latch for $~100 and fixed my dishwasher in about 10 mins. I ordered the parts on Sunday, they arrived on Tuesday. Very happy with appliance parts pros and would recommend them. Read more

Rebalanced the load but noticed the drum was sitting lower and the springs were wore out and it went out of balance easy, so i got the suspension rod kit and installed it and it works much better. It took me 2 hours because i didnt have adequate room to move around. Hour job if you have room. Read more

My wife and I along with Mat on the video replaced the upper and lower friction pads, along with the balance springs. The machine runs smooth as it did new. Thank you everyone at Appliance Parts Pro and Mat. You are a great company. P.S. my wife and I should had made our own video for you since we are both in our 60s I bet it would have been funny Thanks Again. JIm & Debbie from Texas. Read more

Ordered the springs and shocks. Noticed that the washer had placement for 4 springs, but the factory only installs 2 (or they forgot to install the other two on my machine). If you replace the springs, be sure to check for the spring bracket mount. You will also need those. The washer is running fine. Next I'll work on the dryer. Read more

Appeared to be two problems: the latch was worn and one of the pins that slid in a guide on the actuator located in the inner panel had broke off. Detergent lid spring and pin appeared to be OK but decided to replace since I was aready working on it. I ordered all the inner panel mechanism from the control arm to the latch actuator on the inner panel. The repair was successful as the detergent dispenser now opens during its cycle. Read more