Whirlpool Parts

• Little to no heat when broiling

Ordered a new part. Watched a YouTube video. Fixed it in 15 minutes. Knowing you need to stop the connectors from slipping into the back of the oven was the key. I used paperclips to stop the wires falling through the hole. Easy as ... Read more

The problem was that the motor coupler & shaft had a tiny bit of rust at their union. With the weight of the ice bin it rusted in the lowest position. This didn't allow the motor coupler to float on the shaft. There is a spring inside the shaft that pushes up on the motor coupler keeping it engaged in the ice bin coupler above. This coupler in turn rotates the auger in the bin to dispense the ice. I removed the motor coupler & shaft, tapped the coupler loose and filed off the rust. This allowed... Read more

• Shakes and moves

We looked online at AppliancePartsPros.com under the symptoms and found it was most likely caused by the shocks. Of course there was a repair video showing how to replace all four shocks step by step, and there was a link for purchasing the four shocks at the bottom of the video. Our repair didn't go quite as quickly as on the video because we are novices, but we were able to do the repair ourselves and, once again, saved ourselves a ton of money! Now we have a very quiet washer and dryer again... Read more

Remove the ice bucket remove screws from one side of shaft remove screws from other end of shaft replace moter easy fix Read more

Put filter in and turned Read more

I had replaced the Agitator cams a couple of times already due to my brother-in-law overloading the machine which stripped the teeth off of the cams. I also noticed the agitator seemed to 'wobble' and made 'knocking' noises quite a bit. I reviewed the video on the Appliance Parts Pros web site, disassembled the agitator and cleaned everything up, which helped a little, but not enough. Figuring the agitator itself was worn out also, I looked up and ordered all the parts for the upper agitator on... Read more

I searched online for replacement parts and Appliance Parts Pros had the part in stock. Before I ordered the part, I watched the video to see if I could handle the repair. I ordered the part and soaked the gaskets with warm water in the tub. The old gaskets had a much simpler setup, so no cutting was involved. I simply pulled the old gasket out of the track without issues, and installed the new one with finger pressure. Per the video, I took both doors off. However, due to the design, I could... Read more

I knew for sure that the hinge with the large spring was damaged, but elected to replace both hinges and receivers. Replacing the parts was fairly easy and would have taken me less then an hour. This model has thin metal covers over the hinge assemblies. I found that squeezing in the sides of the covers help to hold them in place on the hinge while reassembling the door. My only difficulty was putting the door back on the oven. It took a little maneuvering but I managed to get it. Now the door... Read more

We first emptied out the freezer to another freezer, turned off the refrigerator, and let it defrost. We ordered a freezer door gasket from Appliance Parts and it arrived within a few days. We watched the video on how to replace it, followed the directions, and the gasket was successfully replaced. However, while the freezer was off, I cleaned the inside. Unfortunately, we turned it on before it completely dried and the water in the tracks caused the drawers to stick. Now we have turned... Read more

Used the parts and youtube video from your company. Read more

After researching the problem, I ordered a new cooling fan. My "fix-it" guy winds up in the ICU for 3 weeks! So...YouTube here I come. It appeared pretty simple in video form, except the video wasn't of my stove. All in all, what looked like no more than a 6 screw removal, turned into tearing 1/2 the stove apart. Still, only took about 2 hours start to finish. Best lesson learned, turn off the energy efficiency mode!!! Read more

I end up take the top and front lid of the dryer in order to gain access to the drum, belt, and motor. i put the belt on and closed it all back up again. Read more

Watched video by AppliancePartsPros.com and fully understood what had to be done. This company is an excellent example of how a company should be run. Very helpful and professional team support. A model for a company that wants to offer customer service! Read more

Replace glass took no time at all less then 5 minutes no major tools required Read more

Given all the symptoms, we figured that the control board went out. First, unplug the refrigerator. The control board was easy to access by removing a panel on the back of the fridge. I unplugged all the connectors and used a putty knife to release the board from the plastic retaining clips. There was some browning on the underside of the board and the back of the refrigerator that suggests one of the capacitors on the board blew. Install the new board by pressing it into the retaining clips... Read more

I watched a video on how to change these. I had ordered one a month ago because one had failed. I had no trouble --less than 30 seconds -- to insert a new for the bad one. Then a few weeks later, a 2nd one failed -- there are 4 of them -- and I figured that I might as well change out the bad one as well as the two "good" original ones. Total time to change out the 3 was less than two minutes and that included getting the rack completely out of the dishwasher...which you have to do in... Read more