Auger, Helix, Crusher

• Ice maker dispenses too much ice
• Ice maker not making ice

Since I could not find the correct thermistor from the schematic provided, I ordered the thermistor harness for the evaporator. I cut the harness and spliced it to the sheared thermistor wires on the roof of the freezer compartment. It now works fine with a little "farmer ingenuity" help. Samsung was absolutely no help at all, but the guy that I spoke with over the phone at APP sure was. This site is now my "go to" for appliance parts! Tip for others with this model. Do not overfill the upper... Read more

This was easier then I made it. Originally took the actual ice maker out without removing the whole system from the door. There are 3 silver screws that do that hold the whole mechanism in place, as opposed to the 5 white screws that hold the ice maker in place. With the entire assembly out it was a matter of routing the ground wire, retaping the wires, and then the whole assembly went back into the door without a problem. Need a phillips and a flat screwdriver, I also found a needle nose... Read more

• Ice maker dispenses too much ice

Replaced ice maker. Some confusion as to which part # it was as the model number cross reference shows the one I purchased was not for my model refrigerator when it actually was. Secondly, a few comments from others said the switch out was simple. Only 3 screws holding in the ice maker although one of the three was in a tight spot . That is technically true. Three screws do hold the ice maker on the door , however, you must also remove the door panel behind the ice maker to get to the wiring... Read more

• Ice maker dispenses too much ice

This appears to be a weak spot on these refrigerators; the left-door ice maker will stop making (or at least consistently making) ice. Instead, an ice dam is created, which builds up in the ice maker corridor, making even getting the slide-in bucket nearly impossible to remove. The ice also freezes up the ice making tray, which therefore cannot drop the ice cubes. Generally, two things may go wrong which lead to this issue. The first is the ice-making assembly; its electrical components... Read more

I took apart the old bucket with a screwdriver and put the new one with no problems. Read more

Took old bucket out and slid new one in. Read more

• Ice maker won't dispense ice
• Ice maker not making ice

After finding out the cost that we would have to pay for the repair locally, I went to Appliance parts pro.com. with the intention of finding out the cost for parts. We had been quoted $100 for the first hour which included repair if it could be done under the first hour plus parts. And they added that the typical repair for the ice maker was between $200 and $500. Fortunately we are very organized and had the original paperwork of the refrigerator which has all parts and numbers for the... Read more

• Ice maker dispenses too little ice

When I first searched the AppliancePartsPros.com site for my specific model, the ice maker that appeared in the parts list was not for my refrigerator. So, I bought one from one of your competitors. It arrived and worked but produced ice even more slowly than my original unit, albeit at 0F. So, I went back to AppliancePartsPros.com parts list and browsed completely through it only to find another ice maker that did match mine. It was almost twice the cost, but after installing it, worked... Read more

After ordering the part, I first watched the video several times. Then I placed my phone on my workspace so that I could start and stop the video when following the step-by-step instructions. Then I shut down the refrigerator circuit breaker while I removed the ice container and full ice maker components. I then closed the refrigerator doors to keep the cold air in. I kept starting and stopping the video as I went, as I unplugged wiring components, connection jumpers, the ice maker shutoff... Read more

• Ice maker not making ice

Replaced ice maker. The hardest part was getting to the power plug behind the ice maker to remove and replace it. Once the new ice maker was installed it started making ice again. Read more

Replaced the water inlet valve assembly. That reduced the leakage to a smaller amount but did not fully stop the leakage. Replaced the ice maker assembly and that completed the repair. No leakage issues and ice maker is working with no issues. Read more

• Ice maker dispenses too much ice
• Ice maker not making ice

Replaced it very easily. Read more

• Ice maker not making ice
• Ice maker won't dispense ice

SO I FIGURED THAT ALL THE MECHANICAL PARTS OF IT WERE FINE SO THE LOGICAL THING TO DO WAS TO REPLACE ELECTRICAL COMPONENTS WHICH CONSISTED OF THE THERMOSTAT {THE BRAIN} AND THE CONTROL MODULE WHICH I PURCHASED AT A VERY REASONABLE PRICE . I REASSEMBLED THE UNIT AND IT HAS BEEN WORKING LIKE NEW EVER SINCE. THANK YOU! Read more

• Ice maker dispenses too much ice

Ice sensing lever (keyed onto mtr shaft) found down and would not budge. Also, test button (hidden beneath mtr) only 'beeped' when pushed. The 10 pin connector's 'clip' is also hidden against roof of freezer - mine broke but connection still seems secure. New unit was exact fit - test button (now) cycles thru one cycle of rotation and H2O fill with no beeps.... 18 hrs later, bin is half full....ice for the summer :) Remove freezer door (front) so you can lay down and look up. Cold plastic... Read more

I've been down this road before with built in ice makers. Doesn't matter the brand. If they go just replace it. Don't bother with a service technician bill to boot. Very simple plug in replacement. Start to finish 10 minutes. Read more

It was an extremely easy fix with this video https://www.youtube.com/watch?v=l2YpWoE-BUA Read more