Kenmore / Sears Parts

Living in Texas it is hot all the time, even in fall, so our family loves our cold filtered water and ice. We woke up one morning with water all over the floor in the kitchen. It looked like it was coming from our freezer through the ice dispenser. We turned off the water shut off valve and removed what was now a giant block of ice instead of an ice dispenser from our freezer to melt in the sink. Since we have used AppliancePartsPros.com before, I knew exactly what I needed to do to see if we... Read more

I searched the internet for the most likely cause of the problem and then went to the AppliancePartsPros.com site to see if they had the parts. Naturally they did, but the best part was that they had a video on how to change the part. The video was very clear and straightforward. So easy to follow. I ordered the part mid-day on a Thursday. Imagine my surprise when later that day an email came in letting me know that the part was already shipped! The next day the part was on my front... Read more

Replaced wheel assembly because prongs were broken and replaced track because wheel assemblies were rolling out from the track when extended. Read more

• Leaking

I followed your step by step instructional online video. That is one great tool you are providing for your customers! Read more

• Shakes and moves

I had previously replaced the pump about 1 year ago. That was not the problem. Still leaked the same way - intermittently, but always in the center of the washer onto the floor. None of the hoses were leaking - no evidence of corrosion or water mineral residue at any of the hose fittings. So, it must have been something else. I studied the parts diagram for the washer tub assembly and concluded the source of the leak almost had to be the outer tub's Centerpost Gasket. It was really the... Read more

• Shakes and moves

I called a repair guy who came out to specifically replace the suspension rods because I read that if you push down on the tub and it bounces around, then the rods have worn out. After running the diagnostics, the repair guy tried to tell me it was because the lid was not locking correctly! After expressing concern that this makes no sense, he continued taking things apart and noticed the agitator rollers were all broken and told me this is probably causing the tub to be unbalanced. I... Read more

• Little to no heat when baking
• Oven not heating evenly
• Won't start

Replaced lower and upper element. Internet research suggested it was the control board. Thankfully it was a much quicker and cheaper fix. Read more

• No heat or not enough heat
• Too hot

Since the dryer was 24 years old I opted to replace all the possible problem components, instead of just the bad one. The parts aren't that expensive and do to their age I figured it was worth it to avoid having to go back into the dryer in a few months. The repair was surprisingly easy and went pretty much as the video instruction AppliancePartPros provided with one exception. Because, my model was much older than that used in the video, I had a more difficult time replacing the Heating... Read more

I googled "drip pans for electric range" and came upon your web site as well as some others. After looking at three or four I decided to go with your company. The choices clearly described the pans available so I didn't have to guess which one would fit. The price was very good and they arrive in the mail two days after I ordered them. The drip pans fit perfectly. Thank you. Charles Cummings Read more

• Takes too long to dry

After I cleaned out the typical 1.5 pounds of lint from the vent, ( I do it every 2 months), I went searching for a solution. I found 6 possible causes on this site and purchased everything except a new burner; I wasn't going to go that far. Let the fun begin. Since my vacuum was still nearby, I thought I was ready for anything. Wrong. After I watched all the videos again for reassurance, I went in with screwdriver in hand and laptop nearby. I removed the top and looked inside. Don't be fooled,... Read more

Shopped online and found your great website, read reviews and based diagnostics on similarities I saw in other peoples stories. So I was able to choose correctly when replacing the circuit board. As far as the water switch in door, and drawer parts I just replaced them because I was tired of gluing them, and knew that with everything working good again and looking good, that it would be like a Tune up for our refrigerator. Read more

• Leaks water

Repair went fairly smoothly by following the EXCELLENT how-to video provided. I had only a few issues and suggestions. 1. Because many of the screws and fasteners are of multiple sizes, I would recommend laying them out in a muffin tray or on a paper with labels for where they go back. 2. After removing the weights and prepping to remove the shock absorbers, after the front ones were removed, the tub tilted so far the rear shock absorber separated. The friction pads fell out. It was easy... Read more

The water just sat in bottom of the tub, but the dishes never got wet. The water would drain out at the end of the cycle. I took a chance that it was the circulation pump and not the control panel since everything else seemed to be working. I replaced the circulation pump &motor and the problem was solved. The hardest part was getting the DW out of the cabinet since it was a very tight fit due to the floor tile. The job of replacing the part only took about 15~20 minutes thanks to the repair... Read more

Checked and cleaned vent which was in need of cleaning, but not too bad (I do not consider this a primary causal detail, but can be a problem, so clean yours). Replaced Hi-Limit Thermostat (safety thermostat) after confirming the circuit was open with ohm meter. While I was in there, I completely cleaned the heater and ducting and internal workings of the dryer. Confirmed the heater coils were good via 20ohm, 20ohm, 40ohm readings (LG service manual has wrong readings). Two weeks later, same... Read more

• Will not drain
• Noisy
• Burning smell
• Pumps but will not spin

There was a loud noise from my washer during the drain cycle. (The washer seemed to drain just fine.) It was pretty easy to determine that the noise was coming from the drain pump. (Which for my washer is behind the front lower inspection panel on the right side front.) I inspected the outside of the pump for any physical damage and verified no issues with the pump or the mounts. Everything seemed ok. I then checked the drain pump filter(You will need something to catch water if you do... Read more

• Will not drain

I have a 12 year old Kenmore Elite washer. One day, suddenly, I heard a grinding noise and the washer abruptly stopped. I called a repair service and was told it could be the bearings in the drum of this front-load washer, or it could be the washer's drain pump, which automatically shuts down when the drain pump fails. The repairman said, if it is the drum, it wasn't worth fixing for the age of this washer. It would cost $85 for him to come out and diagnose the problem, then if I decide to fix... Read more