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I called and talked to a customer rep to get the name of the part I needed and he took it from there! I ordered the part Friday afternoon and received it Saturday afternoon! I did not expect it to arrive that quickly but it sure was nice! The microwave was 'all together' for our Easter company! Read more

Ordered a new part and replaced it. Read more

Had to order new plastic panel, scared to run the clean cycle again. Read more

Common theme on the blogs was thermistors and or defrost heater/thermostat. Ran self-diagnostics which turned on defrost heater which was fine. All five thermistors indicated ok on diagnostic also, but I read more than one time "replace the thermistors no matter what if your FF section isn't cooling". So I ordered all five thermistors and defrost limiter thermostat. Received all in 48 hours (great shipping service), took me about three hours to replace all thermistors and thermostat just as... Read more

Snapped it on. Read more

This was as easy as it could possibly have been, from searching the site for the item, ordering and receiving the 'ship notice' the same day as ordering. Read more

Ordered replacement grill from appliance Parts Pros. Replacement grill, was fairly priced and delivered on time. Easy fix, only took couple of minutes. Will definitely check with APP's next time I need appliance parts. Read more

New vent went right into place and took maybe a couple of minutes to attach. Read more

Easy to replace. Took me less than a minute. Read more

Ordered the replacement. Read more

I ordered the part I needed using Appliance Pro's website, all parts were clearly shown with part's identified with a number, scrolling down on the page showed those numbers making identifying my part super easy. The best part of the transaction was the speed of delivery, I ordered my parts on Saturday and they arrived on Monday and the repair was simple . Now that's what I call service. I will most definitely use Appliance Pro's again. Read more

Ordered a Front Grille and Center Crisper Rail. Read more

This time, before mounting the Grill-Vent I covered the mounting points and surrounding areas with heat resistant aluminium tape in the hope that it would create a heat barrier so the mounting points would not crumble so quickly. Read more

First of all, I called your customer service line with a question about navigating your parts web site... I wish I could remember the name of the woman who helped me because she was very good at her job. She was obviously well trained and experienced as she very quickly helped me to better understand how to navigate the site, and find the parts required... Secondly, whoever designed and built your self-help parts search tool did an amazing job. Given the scope and complexity of cataloging... Read more

The parts were a perfect match and installation was easy. Read more

The damper Cover snapped on in less then a second. Perfect fit! Read more