Support Parts

I followed Matt's awesome video from AppliancePartsPros.com to build up my "I can do this" reserves. But here's the story leading up to that point... We purchased our Samsung WF419 on a “Black Friday” special November 2009 expecting to get some good years out of the washer/dryer pair. We don’t run more than 2 or 3 loads a week in the washer, so ours has had relatively little use over the beginning of its anticipated and expected long life-cycle. When the “thumping” started on the spin cycle a... Read more

I read through the issues related to my problems. I purchased both parts so if one was fixed then the other still needed to be fixed I would have the part. I watched both videos for replacing the parts which made things so much easier. I will say prying in the front clips was the biggest issue out of the whole repair. I repaired the suspension issue by replacing the 4 rods. The very last rod that I replaced was indeed bent. I closed the top and ran one load and then the lid lock issues... Read more

Had to buy the entire part, the back plate wasn't sold separately. Read more

Watching the video. Read more

I ordered parts from appliance parts pro at 3:30 on Friday and they were delivered at bout noon on Saturday the next day. Took the machine apart removed the old pads. With the directions in the packages put it back together and the wife ran 5 loads of clothes through it. Works great. Was awesome to get the parts so quick Read more

Luckily happen to be walking by when machine started to make "grinding" noise as washer tub started to hit plastic tub. Assuming by shutting down machine, prevented any more damage. Aside from noise, when we opened door, tub appeared "crooked" tilted back a lot further then normal. When we removed the rubber door seal, could spin drum and hear and see the wobble and grinding. Internet told us the possibilities and so we proceeded to break down the machine. A drill with Philips bit and... Read more

Looked online at several websites to see if I could figure out the problem Came across AppliancePartsPros video on replacing bearings. Watched it a couple of times and determined (well, guessed) it was the bearings and/or spider. Followed the video (great job by the way) and disassembled the washer. The spider was cracked on one arm so ordered a new one from this site. I also ordered two new bearings and the bearing seal b/c learned from the web and local appliance store that they go bad in 7+... Read more

Rebalanced the load but noticed the drum was sitting lower and the springs were wore out and it went out of balance easy, so i got the suspension rod kit and installed it and it works much better. It took me 2 hours because i didnt have adequate room to move around. Hour job if you have room. Read more

Ordered part, received it in two days. Parts were amazingly easy to install. Appliance works like new again! Thanks for a wonderful shopping (and repair) experience. Read more

I did not know how to remove the broken spray arm so when I muscled it out, the spray arm base broke. We ordered the replacement parts from appliance parts pros and received them within 2 days. I looked online to find out how to remove the spray arm base. I removed it be unscrewing the base, screwing the replacement base, and then snapping in the new spray arm. We tested the dishwasher and it worked just like it was new. Another new task learned and completed!! Read more

Washer started every cycle just fine. With just 9 minutes left on the cycle, when it started the spinning cycle it would stop and on the display showed a DC error code and it would kick the cycle to the beginning of the wash. After asking around and doing a little you tube research I called appliancepartspros.com and ordered http://www.appliancepartspros.com/samsung-assy-damper-owm-dc97-16350d-ap5579032.html ordered all 4. Replaced them and after that it the washer it being working just fine.... Read more

We called a repairman out who was rude, obnoxious and seemingly incompetent. After an hour of dissembling our dryer, he quickly slapped it back together and told us it would be $200 to fix. No other explanation. We sent him on his way and I found your site, found the ($5) part and watched the 5 min repair video. Ordered the part and had it in our hands in less than 48 hours. I had the dryer repaired in 20 min. Saved us a lot of money and made me feel pretty good about my own normally meager... Read more

• Shakes and moves

One of the suspension rods was not working so I replaced the bad one and the other three . Tub has now leveled out and is spinning properly without making the noise. Have not needed to replace the pump but will do so if necessary. Thanks to Appliance Parts Pro for their prompt service and quality products. Read more

I replaced the suspension rods -- I am NOT particularly experienced with machines of any type, so it took me longer than it might have someone else, but once I figured out what I needed to do, everything went very smoothly. The washer spins like a dream now! Read more

• Will not agitate
• Burning smell

The washer was on, and I heard a faint humming sound in the laundry room. I went in and opened the washer and it was full of soapy water in the middle of its cycle and was not agitating. I also smelled a faint burning smell. At this point I figured the problem was a bad motor, as the washer is more than 20 years old. I have fixed it twice before, because the first time, the repairman said I should keep this washer going as long as possible. It was made to last with a metal drum, unlike newer... Read more