John for Model Number PHE30US Lites stopped working but control beeps, checked transformer found NG, ordered new one from your company and installed. The lites now work but wont dim or shut off. Is the control bad.
Answer Hello John, It does sound like part of the control board has failed. You will want to make sure that control board is seated into place properly to make sure that when you push display pad it is making contact with the push button. Read More... Answered by AppliancePartsPros.com | Friday, January 18, 2013