Jean for Model Number FRT18B5JQ2 Hi,the freezer don't freeze and the refrigerator it around 48-49degree. I found the doors open a little last week both of them,do you think I need to replace the refrigerator? Both fan are still working.
Answer Hello Jean. If the fans are working, and the compressor is running, but the unit is not cooling, you have sealed system failure and will need an HVAC tech to come out and repair the unit. Read More... Answered by AppliancePartsPros.com | Wednesday, February 17, 2016