Customer Questions and Answers for Splash Shield Kit by Frigidaire

Hello Todd, Several issues to cover here. First off, there is no seal across the bottom of the dishwasher as it is an air gap used as an air inlet during the dry cycle. Therefore, if water is leaking at the bottom, it has to be slosh over. This makes it necessary to look for anything that will put a "wave" in the water. Check the spray arms for food particles in the holes which will make more water come out of one end than the other. Check the sides of the spray arms for separations where they are assembled together at the factory, (top and bottom halves of the spray arms). Check for an over soap situation which will cause the water to foam or suds up and jump the air gap. Considering the fact that you mentioned the pump struggling, I would look for the spray arms to have debris in them. If this is the case, it is impossible to get it all out and the spray arms should be replaced. You need to purge the particles from the unit before installing the new spray arms to prevent clogging them also. The pump needs to be dis-assembled and cleaned out with a wet-vac. This will rid the unit of foreign debris that can be damaging to the new parts you may be installing. To check for an over-soap situation, let the unit fill and circulate with water for about 2 minutes with no soap or dishes in the unit. Open the door and look for soap bubbles. If you see soap bubbles, (bubbles that remain after 20 seconds), the last load of dishes that were run in the unit were rinsed in soapy water.