Sally L. for Model Number FGHC2331PFAA I purchased 3 new genuine filters ULTRAWF and one from Home Depot. None of them would lock in when I install them. I have replaced these filters every 6 months since I own this frig. The existing filter that is installed will lock in every time I remove and replace it, so why are the new ones not locking in ? It's a mistery to me. Any help is greatly appreciated.
Answer Sally, With the correct filter being ordered and installed ULTRAWF/ULTRAWF Frigidaire Puresource Ultra Ultrawf Refrigerator Water Filter then the issue would be a defect in the locking mechanism in the 242009604/242009602 Water Filter Base( it probably occurred when the filter that does work was installed or removed). Thanks, Read More... Answered by AppliancePartsPros.com | Thursday, October 15, 2020