Little1one for Model Number PSS25NGMD WW (GE Profile Arctica) This damper broke, creating a knocking noise every time it tried to operate. Our plumber removed this part, thinking that would solve the problem, but now the freezer temperature and the temperature in the quick thaw drawer are not maintaining properly--freezer too warm, drawer too cold. Refrigerator temperature is fine. Is this damper essential to the proper temperature maintenance of the freezer and drawer?
Answer Little1one, Yes, the damper assembly can and usually does affect the cooling of a freezer, when it is "stuck" open or closed, especially in your style refrigerator, order and install the proper damper assembly, WR60X10063 or WR60X10062 ,depending on your version of fridge, and You'll be fine in a few hours. Good Luck and Thanks Read More... Answered by AppliancePartsPros.com | Friday, April 27, 2012