Customer Questions and Answers for Tiered Upper Rack Kit (Upper Rack Assembly) by Ge

This tiered upper rack kit replaces a damaged or missing upper rack to restore secure placement and organized spacing for cups, small plates and dishwasher-safe items. It helps improve loading capacity and prevents small items from tipping during cycles. What it does:

• Provides a tiered shelf for cups, mugs and small dishware to keep items secure
• Restores proper rack alignment and rolling action for smooth in-and-out movement
• Reduces shifting or tipping of small items that can block spray arms or cause poor cleaning
• Replaces worn or broken rack components so dishes load and drain correctly

• Disconnect power to the dishwasher and turn off water supply before starting
• Slide out the old upper rack and remove any retained clips or stops before installing the new rack
• Check rollers, rails and clips for wear and replace if needed to ensure proper operation
• Handle edges carefully and reassemble all stops and fasteners; test rack travel before running a cycle