Brenda S. for Model Number JKP26GOP4BG Causes for top oven not getting hot at all. The broil and bake both not getting hot and if you will be nice enough to tell me how old this oven is. The serial number is FL656883Q.
Answer Hello Brenda, On the upper oven, this can be caused by a bad control board WB27K5190 or a bad temperature sensor WB21X5301. The control is more likely the issue since the control is designed to give a fault code should the temperature sensor fail. As far as the date goes, our resource is quoted as follows: This product could have been manufactured on multiple dates. Personal assistance will be needed to date the product more accurately. This product could have been manufactured March of 1982 or 1994 or 2006. Read More... Answered by AppliancePartsPros.com | Thursday, April 11, 2013