Customer Questions and Answers for Bypass Valve Assembly (Water Softener) by Ge

This bypass valve assembly installs on the water softener head and allows you to route household water around the softener for maintenance or emergencies. A worn valve may leak or bind; replacing it restores reliable switching between service and bypass.

• Directs water either through the softener or around it for service
• Lets you isolate the softener during maintenance or troubleshooting
• Common symptoms: leaks at the bypass, handle hard to turn or stripped, unit stuck in bypass, unexpected hard water
• Helps maintain proper flow and makes service/bypass selection consistent

• Unplug the softener and shut off the water supply; open a nearby faucet to relieve pressure
• Note port orientation; transfer any seals/clips from the old assembly if applicable
• Lightly lubricate O-rings with silicone-based grease during reassembly
• Restore water and power, then check for leaks and proper service/bypass operation