Robert F. for Model Number RF28HFEDBSR/AA-0002 The freezer door handle insert in my freezer door broke. I can not find the part on the parts list. Per Samsung, the part is not available. New refrigerators do use the same. Samsung says I will need to purchase a new freezer door. The refrigerator is about 2.5 years old. How can I get this part without buying a new door? Also, How is this part accessed? Does the plastic part of the freezer door just snap off? Thank you
Answer Hello Robert, I'm sorry but these parts, [DA67-03330A] and [DA67-03331A], have been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter. Read More... Answered by AppliancePartsPros.com | Saturday, February 11, 2017