James K. for Model Number RFG297AAWP We've had the Samsung refrigerator for about 11 years. The ice machine has always worked as designed but lately, when using the crushed ice feature, there have been chunks of white plastic coming out into the glass (I almost swallowed one) anyway would replacing the ice bucket/auger be the answer? I'm assuming that the original ice bucket is just worn out from use. Thank you
Answer James, replacing the ice bucket assembly DA97-11117A/DA97-11117A Refrigerator ice bin, would be the best and easiest option. The chopper blades and spacers have worn down and have started to "cut" into the housing and causing the shavings to drop into the glass. The part is in stock and available at this time. Thanks, Read More... Answered by AppliancePartsPros.com | Wednesday, November 25, 2020