Customer Questions and Answers for Agitator Auger Assembly (Upper Agitator) by Whirlpool

This is the upper agitator (auger) assembly for top-load washers. It restores the one-way ratcheting action that pulls laundry downward during the wash stroke for proper rollover and cleaning performance. What it does:

• Drives the top half of a dual-action agitator to move clothes down in the tub
• Replaces a worn or stripped auger that lets the top agitator stop or slip
• Helps resolve weak agitation or poor clothes rollover
• Addresses clicking/grinding from worn internal ratchet components

• 1 agitator auger assembly

• Disconnect power before servicing
• Remove the fabric softener dispenser and agitator cap, then the agitator bolt
• Lift off the old auger, align splines, and seat the new auger on the lower agitator
• Reinstall the bolt and caps; run a short wash to confirm proper agitation