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Customer Questions and Answers for Drive Clutch Kit by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM17853897
Manufacturer Part Number: W10721967

The Drive Clutch Kit is an OEM replacement part for Whirlpool washing machines. As an integral transmission component, it includes the clutch that engages the drive motor to rotate the central agitator or impeller. 

Causes of a bad clutch kit include worn parts that have aged from repeated use. Signs include slipping, grinding, or clicking noises from the transmission area.

Symptoms of a faulty clutch kit are:

  • The washer tub failing to turn or agitate clothes during wash cycles  
  • Delayed starts or intermittent rotation
  • Vibration or shaking sensed from the frontloader or toploader

This OEM replacement is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models. 

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Questions & Answers

For Whirlpool Drive Clutch Kit (Part Number: OEM17853897)

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Rudy for Model Number 11025131410

We heard a loud, plastic grinding noise one night during a wash cycle. The problem seemed to be the splutch cam kit, so we replaced that. Now when you start a cycle: (1) the lid locks, (2) the sensing light turns on, (3) the machine makes a rapid, dull, clicking noise for a few seconds, (4) sits there and does nothing for a WHILE (like 45 minutes), (5) until recently, it would then fill up with water and let the clothes soak and then drain without spinning but in the last few days, it has stopped filling up with water and will usually pause itself and just sit there with the sensing light flashing. I tried to check the fault codes and I believe it gave me a motor fault (F7E6) but I am not sure. I tried to reset the motor and I tried to do auto-calibration but nothing seems to be working and the functionality has become worse (it used to at least fill up and soak clothes, just not spin, but now it doesn't even fill with water).

Answer

Rudy, it would be recommended that the wires at the motor area are inspected to identify if a wire has come loose. It would also be recommended that the splutch shifter is checked to ensure that it is aligned properly. Unfortunately, the model provided is not registering within our available database. If the model could be verified and provided in a new question, this will allow for the most accurate information to be presented.

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Answered by AppliancePartsPros.com   |   Sunday, September 13, 2020

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