Alysha for Model Number mvwx655dw0 We have a Maytag bravos MCT and it will not agitate the tub it’s self will spin just fine but will not agitate on wash cycle so the clothes don’t come clean. And also everything will work properly if there’s nothing in the washer at all it will spin, agitate etc but as soon as we put clothes in there and it makes it to the wash cycle it will spin but will not agitate the clothes just sit there and don’t move... We would like to fix the problem but don’t know where to start..
Answer Alysha, It would be recommended to get the tech sheet from inside the cabinet of the unit and put the unit into a service diagnostic mode to see if there are any stored error codes. These codes will tell you what to test. This issue sounds like it could be a shift actuator that is faulty but use the error codes to determine this. Read More... Answered by AppliancePartsPros.com | Friday, February 26, 2021