Karen for Model Number KSRB22FKSS01 I've been having a problem with my freezer where it's not cold enough, causing the ice and its contents to melt. I found that I need to turn off the freezer thermostat for it to work again. I've done this several times already. Can you tell me what the problem is?
Answer Hello Karen. It sounds like the thermostat WP2182770 is bad and will need to be replaced in the unit. Read More... Answered by AppliancePartsPros.com | Monday, March 3, 2014