Jeff I ordered a new icemaker from you for my KSRS27IHWH00 fridge bought in 2000 because heater on original unit was bad. Have installed the new icemaker 2198597 (AP3182733). It is producing and dumping ice. However it is regularly making only 5 of the 8 cubes. The new icemaker looks pretty much like original one which was an 8 cube, except the fill cup is bigger on the new one...taller...and my black fill tube sticks down into it more. Fill tube is a good 2" long from fitting. My question is does the fill tube length and fill cup have anything to do with how icemaker senses full? If not why would new icemaker only be making 5 cubes?
Answer Jeff, No the length of the fill tube or size of the fill cup should no affect the fill cycle of the ice maker as long as there isn't a tight fit between the two. You may want to trim off 1/4 or 3/8 inch off the end of the fill tube, just to be sure. Make sure you have plenty of water and pressure to the fill valve on the back of the refrigerator. Dismount the ice maker, and use a measuring cup or baby bottle to collect the water from the fill tube when you test cycle the ice maker (use a insulated jumper wire and insert the ends into the "T" and "H" openings in the ice maker control head. When the ice maker reaches the fill increment there should be 4 to 4.5 oz. of water dispensed into the cup in 7 to 10 seconds. If the fill time is correct but the water supply is low, you'll need to determine why there water isn't flowing correctly. If the fill time is less than 7 to 10 seconds, you can adjust the fill time by turning the small nylon screw on the right side of the mechanism counter clockwise to increase the fill time, one revolution at a time and no more than 3 revolutions total. After everything checks OK and proper, make sure the ice maker itself is level with a small bubble level. Read More... Answered by AppliancePartsPros.com | Tuesday, October 21, 2014