Customer Questions and Answers for Fabric Softener Dispenser Assembly by Whirlpool

This fabric softener dispenser assembly stores the softener and releases it at the proper time in the rinse cycle. Replace a cracked, clogged, or missing dispenser to restore reliable dispensing and help prevent leaks or residue.

• Holds fabric softener and meters its release during the rinse cycle
• Helps promote proper dilution to reduce spotting and residue
• May resolve softener left in the cup/drawer after the cycle
• May address leaks/drips from the dispenser area or a dispenser that is cracked or loose

• Unplug the washer before servicing
• Remove the existing dispenser from its mount (pull straight up or release locking tabs, as designed)
• Clean any residue from the mounting area to ensure proper operation
• Seat the new dispenser fully and level; run a rinse test to confirm flow