Customer Questions and Answers for Surface Element (Radiant) by Whirlpool

This surface element supplies heat to a cooktop burner zone. Replace a failed element to restore reliable, even heating and consistent temperature control so your range responds properly when you adjust the knob.

• Converts electrical energy into radiant heat for cooking
• Cycles on/off to maintain the temperature set by the control
• Resolves: burner won't heat, heats slowly or intermittently, stuck on high/low, or visible hot spots/damage
• Helps address nuisance tripping from a shorted element

• Disconnect power at the breaker before servicing and allow the cooktop to cool completely
• Access typically requires lifting/removing the cooktop; note wire locations and transfer one at a time
• Handle the element by the frame; avoid touching the heating surface and secure all clips/brackets as found
• Test the burner operation before final reassembly