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Customer Questions and Answers for Ribbon Cable (Inner Tail) by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18038604
Manufacturer Part Number: WP8524447

This inner tail ribbon cable transmits signals between the control/display assembly and the main harness, restoring reliable communication for user inputs and display functions. It's a direct replacement designed to match the original connector fit. What it does:

  • Carries low-voltage data/signals from the control panel to the main board
  • Restores unresponsive or intermittent control panel behavior
  • Helps resolve blank or flickering display and erratic touchpad responses
  • Maintains proper connector alignment and secure electrical contact

What's included: One inner tail ribbon cable Install notes:

  • Disconnect power before beginning any repair to avoid shock or damage
  • Handle the cable by the reinforced ends; avoid bending, kinking, or touching exposed contacts
  • Ensure connectors are fully seated and retained with original clips or fasteners

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Questions & Answers

For Whirlpool Ribbon Cable (Inner Tail) (Part Number: OEM18038604)

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Answer

Rick, Just having some lights work lets us know the control is doing its job, You can test the ribbon cable for continuity from one end to the other. If all checks good then the user interface is your issue.

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Answered by AppliancePartsPros.com   |   Tuesday, October 2, 2018

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