Bill for Model Number MSD265DHEW Trying to remove water filter by turning counterclock-wise as instructed in manual but filter will not turn. Leery of forcing it & incuring damage. Any suggestions?
Answer Hi Bill. You are correct to turn it counterclock - wise. Push in first and then twist. It only needs to turn 1/4 turn- (45°). You can take a towel and wrap around it to help. The filter has 2- lubricated o-rings that should help seal. Try turning it a little both ways to help loosen. Filter part # EDR4RXD1. Thank You. Read More... Answered by AppliancePartsPros.com | Saturday, February 25, 2012