Jorge L. for Model Number Whirlpool refrigerator model ET21DKXDW04 I have condensation in the refrigerator section, underneath the plastic housing where the light bulbs and thermostats are (attached to the ceiling). There is no condensation around the gasket, although the magnet of the gasket does break through the rubber part of the gasket in some areas. The magnet appears to seal properly. At the coldest setting, during summer months the lowest temperature the fridge reaches is about 40F, but it can come close to 50F when the door is opened often (as it is when the kids are home). Is the condensation under the plastic housing normal (it is substantial) and is 40F normal for the lowest temperature under the coldest setting. If not normal, what may be the problem? Thank you.
Answer Hello Jorge, The moisture or condensation will be due to one of two issues or a combination of the two. Number one, the defrost drain has stopped up and the defrost cycle is contributing moisture with each defrost. Number two, the evaporator fan motor WP4389142 has failed and there is an abnormal amount of moisture in from defrost cycle due to the frost build-up across the top of the evaporator coil. You will need to remove the back wall of the freezer section to check these things out and pinpoint the issue. Read More... Answered by AppliancePartsPros.com | Monday, August 26, 2013