Customer Questions and Answers for Control Knob by Whirlpool

This control knob is the user-facing dial that fits onto a control shaft so you can select settings. It replaces a worn or cracked knob to restore smooth, accurate operation and a clean, finished look. What it does:

• Attaches to the control shaft to select temperature, speed, or cycle settings
• Restores grip and pointer alignment when the original knob is cracked or stripped
• Common symptoms: knob spins freely, falls off, is hard to turn, or is missing
• Helps ensure precise, repeatable adjustments of the underlying control

• Disconnect power; if working on a gas appliance, also shut off the gas supply
• Pull the old knob straight off the shaft—do not pry against the panel
• Align the hub with the shaft flats/splines and press straight on until fully seated
• Verify the pointer aligns with Off and that the knob turns the control smoothly