Customer Questions and Answers for Lid Latch Assembly by Whirlpool

Ray This issue sounds like it would be caused by a lid latch assembly. To test the lid lock you will need to access the wiring diagram in the console of the unit and run the Lid lock test on page 9. If the lid lock test fails then you will need to check the lid lock mechanism for obstruction or binding. Repair that as necessary. Unplug the washer remove the console to access the main control board. Visually check that the J15 connector is inserted all the way into the main control. If the visual check passes then remove the connector from J15 main control board. With an ohmmeter, verify the lid lock resistance values across the following J15 connector pins: Lock switch solenoid Resistance should be between 85-155 ohms measured between pins 1 and 3 of J15 connector Lock switch If locked should be 0 ohms resistance and if unlocked should show open circuit measured between the J15 pin 3 to 4. Lid switch Lid closed should read 0 ohms and lid open should show an open circuit from connector J15 pins 3 to 2.