Answer Hello Bree. Check and make sure the drain pump is good and is working on the unit. If not, it will prevent it from spinning. If it is good, you will need to check the motor. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Tuesday, July 8, 2014