Customer Questions and Answers for Stand Mixer Retaining Dowel Pin by Whirlpool

Small but critical: this retaining pin secures the drive components in the planetary so your stand mixer transmits power reliably to the beater and attachments, helping restore steady mixing when the original pin is missing or worn.

What it does

• Locks the gear/shaft connection inside the planetary for positive drive
• Helps address symptoms like beater not turning, intermittent drive, or a loose/descending planetary
• Works in conjunction with the worm-follower and bevel/pinion gears
• Useful when the original pin is damaged during service or shears under load

What’s included
One retaining (dowel) pin, sold individually.

Install notes

• Unplug the mixer; lay it on its side and support the planetary
• Drive the old pin out with a small punch; align and tap the new pin in flush
• If the gearcase is open, clean and re-grease per service guidance
• Run at low speed first to verify smooth operation before full use