Beth for Model Number WDE101LVQ01 When heating up the oven, the display panel went dark and the oven stopped working. Now the display works only when I turn on the right rear burner to medium and the display comes on. The stove top indicator light does not turn on, none of the four burners get hot, not even the one that turn the display back on and the oven will not go above 100 degrees. When we turn off the right rear burner the display goes dark again. When the display does turn on is says "20" for a couple seconds and then displays the time. I have checked the breaker fuse to be sure that is good and it is. When we took off the control panel we noticed that some of the plastic connectors were burned, the wires are fine. Do we have to replace the infinite switches on all four? Control board? Any help would be appreciated.
Answer Hello Beth, This sounds like you have a harness issue and you should pull the tech sheet and use a test meter to troubleshoot since the clock has lost its' ground or neutral and is pulling it from the surface burners' wiring. A good starting place will be the wiring to the burner that you turn on to get the display to light. Also check the door switch circuit since it carries L1 to the control. Read More... Answered by AppliancePartsPros.com | Monday, August 17, 2015