Wendy for Model Number MER6770ACW Nothing will turn on. F11 code came up and we ordered new sensors, installed, according to control panel they should be working but no heat in elements or change in temperature. The burners on top still won't work either. Is there fuses or something I should look at?
Answer Hello Wendy, The F-11 fault code is telling you that the control is sensing a stuck key on the control panel 12001661. Since the surface and bake compartment circuits are completely separate after the terminal block, I would also check the 240Vac double breaker in the breaker box. If no problems are found there, I would next unplug the unit and inspect the power cord prongs that plug into the receptacle for burned spots. A burned spot is the indication that the receptacle is loose and will need to be replaced to prevent a fire hazard. If no problems are found there, the issue has to be at the terminal block where the power cord hooks to the unit electrically. Read More... Answered by AppliancePartsPros.com | Thursday, October 18, 2012