James for Model Number jenn-air model JFC2089HES Trisensor climate control indicates that both the fridge and freezer are off. Cannot turn either back on from keypad. Unplugged for 15 minutes then restored power. Same condition. Unit is 4 years old, no problems until now. Unit has effectively shut down. No signs of frost inside unit or at back section at compressor. Also, where are mother board/circuit boards located? Is it inside behind interior light assembly? Thanks.
Answer Hi James. It sounds like you need the main control board part # WP12782036SP. It is located in back beside the compressor covered in a box.You need to disconnect power and see if the board has smoked or open traces can be seen. Thank You. Read More... Answered by AppliancePartsPros.com | Tuesday, January 24, 2012