Dave for Model Number GX5SHDXVY00 Neither the refrigerator nor the freezer are getting cold. When it is left to run for a period of time the compressor gets hot. Both the coil fan and the condensor fan are running but both are only blowing ambient air. What could likely be the cause of the units not cooling along with the compressor getting hot?
Answer Hello Dave, It is normal for the compressor to get hot. You need to check and see if there is a click coming from the compressor. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html Read More... Answered by AppliancePartsPros.com | Tuesday, October 16, 2012