Silverware tray was broken, silverware would fall through the bottom and get stuck around the washer. And get stuck when we would pull the door open and try to unload the silverware. So I purchased a silverware tray replacement rack from here and it fits in there perfectly. Thank you so much for the parts! Also, shipping was really fast so we were able to fix this within a week. Wish we hadn’t waited over a year to buy the parts!