How to Troubleshoot & Replace Samsung AP4214370 / DC97-04981D Washer Inner Door Boot Seal Clamp

I had to remove the front of the unit. Was then able to access the hoses to check if any were clogged, found some debris. But nothing clogged. I then removed the pump motor. Pulled it apart and found the magnet on the shaft split the full length. (Seems to be a common problem) installed the new one. And all is good at this time. 

After COMPLETELY dismantling my washer and finding the problem I ordered the necessary parts which came right away. The reassembly was not as difficult as I assumed. Washer works great. SAMSUNG is given a FAILURE in design. Electrolysis was the problem and the parts should have never been manufactured using the materials they used. Make sure you order the bolts for the parts because they do not come with new ones. The original bolts all broke on removal (Assy Flange Shaft) 

Ordered the replacement parts and installed the new boot. I didn't need the new door seal clamp as I was able to reuse the old one. Took a bit longer as my washer had some differences from the video I was watching but it helped to figure out the process. 

The samsung front load washer was, and always did shake, and vibrate,right out of the box. It is now about 16 months old. And i was tired of it shaking. I researched the machine and replaced all the parts that could possible cause the problem. Including new shocks. I even replaced the tub bearings. The parts i bought were spot on. It took me all day to replace everything and put the washer back together. Turned it on and the same thing happened. I did more research on the computer and i found out that all the washers do that. I am very disappointed in Samsung washers. For what you pay for them i will never buy another one. The Parts were perfect. The woman i talked with helped me get the right parts and was very helpful and friendly. The parts arrived on the second day after i ordered them. I would highly recommend Appliance parts to anyone. Samsung not so much... 

Dismantled the washer and found the piece at the back of the drum was all busted up. Ordered a new one. After waiting a few days for the part to arrive I was uncertain the order to reassemble. AppliancePartsPros had a video that helped me reassemble the washer and it works like a brand new one. 

First of all, let me say that I'm somewhat handy but certainly no expert and certainly have no experience fixing washing machines. I read a few sites implying that a broken spider flange at the back of older Samsung front-loading washers can cause vibrations like I was seeing on our washer - huge vibrations. So I watched 1/2 of the spider flange replacement video and followed all the instructions to get the washer apart. The video was very clear and easy to follow - even when my washer varied a bit from the unit in the video. I found that, sure enough, my spider flange was breaking so I ordered a new one - along with 6 flange screws since I broke a few while attempting to unscrew them and the seal between the two tub parts that they recommend replacing. Total was ~$150. Got the new parts in 2 days - amazing. Starting putting everything back together following the other 1/2 of the video but found, along the way, that the tube still vibrated alot as I spun it. Long story short, I also needed to replace the balance ring. Got the new part in 24 hours and 15 minutes after I placed the order! Truly amazing! Followed the video again and now our washer works good as new! Total cost of $250 is WAY better than $800+ for a new washing machine. Sure, the whole process took a week considering the two orders and took about 6-8 hours of labor to be sure everything went well per the video. But saving $550+ is well worth the labor. 

Watched the step by step videos on YouTube from Appliance Parts Pros. Disassembled the machine, changes out the part then reassembled the machine. 

I spoke with APP and she walked me through the process and helped with ordering the proper parts. The most important info she gave me was I could click on the needed part and a video would come up of how to install the part. I've used APP in the past and will again due to their professionalism. 

Disassembled the washer completely and replaced a few key parts. 

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